Inbound Call Center Agent

Full Time
Boca Raton, FL 33487
Posted
Job description

$1,000 Signing Bonus
No Cold Calling! Paid Training at $17.00 per hour

Job Title: Inside Sales Representative
Job Type: Full-Time & Part-Time
Salary: $31,200 - $100,000
Location: Boca Raton, FL

About ISG:
ISG has been creating winning experiences over the phone for more than a decade. US-based and operating 365 days a year, our sales call center implements a highly measured approach to converting call orders and completing the customer acquisition journey.

Job Description:
We turn callers into new customers using our measured and consultative sales approach. ISG prizes performance, and cultivates it with relentless support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

$17.00 Training Pay
To assist you with your ramp period we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. However, with our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

Key Responsibilities:
Manage numerous inbound calls in a timely manner
Process orders while assisting customers with product availability, pricing, and enrollment
As a commissioned agent; Offer, upsell, and cross sell available products and services
Comply with all ISG and partner policies

Benefits:
Our average agent exceeds $20 hourly or $42,000 annually and we have multiple agents earning over $100,000 year over year. Unlimited earning potential with bi weekly pay

Health (Medical, Vision, Dental), Employer-Paid Life/AD&D Insurance, and PTO
Employment discounts; Childcare, pet insurance, gym memberships, meal delivery services, travel and more…

Promotional opportunities through our Emerging Leadership Program (be our next sales lead or sales manager... ask us how)

Employee Assistance Program

Job Requirements:
High School Diploma or GED equivalent
Drug screening & background check
Excellent verbal communication skills, computer proficiency, with the ability to multitask

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

ISG is an Equal Opportunity Employer (EOE)

New Headquarters Update

ISG relocated its headquarters just two minutes down the road to its brand-new, state-of-the-art facility at 5900 Broken Sound Parkway NW in Boca Raton. This modern, 80,000 sq. ft. space will comfortably house our continuously growing employee base. From spacious cafés to engaging break-out rooms, this building has everything—and more!

Job Types: Full-time, Part-time

Pay: $31,200.00 - $100,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Evening shift

Weekly day range:

  • Weekend availability

Work setting:

  • Call center

Work Location: One location

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