Company Description:

Founded in 2017, Living Security’s mission is to help prevent cybersecurity breaches with a human risk management solution that does more than meet compliance needs, it also truly changes behavior. Living Security believes empowering people is the key to ending cybersecurity breaches, picking up where traditional security awareness training drops off. Gamified learning and immersive experiences engage and educate users, while the science-backed, tech-enabled platform uniquely provides CISOs the ability to measure training efficacyand program ROI.

Named one of Austin’s Best Places to Work for two years in a row, the Living Security team is composed of 50+ cybersecurity professionals committed to transforming security awareness training as we know it and turning end users into the enterprise’s greatest asset against cybercrime. Living Security is trusted by security-minded organizations like CVS Health, MasterCard, Verizon, MassMutual, Biogen, AmerisourceBergen, Hewlett Packard, JP Morgan, and Target. Learn more at www.livingsecurity.com.

While we take our mission seriously, we have a lot of fun while executing!

Who we're looking for:

The position of Inside Sales Representative (ISR) is responsible for identifying, developing and closing new sales opportunities for the company. The ISR engages new customer prospects through inbound and outbound phone calls, email exchanges and aligning customers to the appropriate sales representative or closing the business themselves. Your focus will be on generating leads, qualifying prospects, and closing sales deals through effective communication

Essential Functions:

• Proactively reach out to potential customers to identify sales opportunities and generate leads.
• Build and maintain strong relationships with existing and new customers to ensure customer satisfaction and loyalty.
• Conduct product demonstrations and presentations to showcase the features and benefits of our products/services.
• Understand customer needs and provide appropriate solutions by aligning our offerings with their requirements.
• Collaborate with the sales team to develop effective sales strategies and achieve sales targets.
• Manage the sales pipeline, including lead generation, qualification, and opportunity tracking.
• Prepare and deliver sales proposals and quotes to customers in a timely manner.
• Follow up on sales inquiries and negotiate pricing and terms to close sales deals.
• Stay up-to-date with industry trends, market conditions, and competitors' activities to identify new business opportunities.
• Maintain accurate and updated customer records using CRM software.

Qualifications:

• Proven experience in inside sales or a similar role, preferably in [industry].
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Ability to build rapport and maintain long-term customer relationships.
• Self-motivated and driven to achieve sales targets.
• Exceptional organizational and time management skills.
• Proficiency in using CRM software and other sales tools.