Inside Sales Representative

Full-time | Sales - SSI | Location – Olathe, KS, 66022

Expand our business and increase sales with existing accounts, distributor and end user customers with the objective to meet quarterly sales commission quota and maintain customer satisfaction.

YOUR ROLE AND RESPONSIBILITIES

• Grow and maintain customers including taking inbound and making outbound calls to a variety of existing and potential customers, while meeting the minimum outbound call goal required daily
• Leverage knowledge of SSI sales processes, industrial lighting industry, and material handling and industrial parts to identify customer needs, and present all appropriate products and services
• Build and foster effective customer relationships and sales opportunities to support meeting required sales objectives
• Develop low value, new and/or inactive customers
• Navigate in and research information within company ERP and Sales Force systems to check product price and availability, correspond and enter customer feedback and/or action items, and record quotes
• Leverage established SSI products, sales and customer relations processes, concepts, and systems to provide effective and timely customer service

HOW TO SUCCEED

• Must possess a minimum of 2 years’ work experience in an Inside Sales or other applicable customer service/inside sales role with proven experience in handling inbound and making outbound calls
• Proven track record in meeting sales objectives
• Demonstrate proficient understanding of the industrial lighting industry, as well as the industrial parts industry, parts, customers, suppliers and vendors
• Demonstrate proficient understanding and demonstrating inside sales techniques including cold calling, customer qualification and customer acquisition
• Demonstrate proficient knowledge and ability to handle credit card processing
• Demonstrate proficiency using a company business and Sales Force

BENEFITS

You’ll be part of a people-centric culture, where your well-being matters. Our comprehensive package offers standard benefits such as medical, dental, and vision, plus unique benefits such as our onsite health clinic and our incredible dollar for dollar 401(k) match up to 6%. At our HQ, there’s an on-site preschool, restaurant and where you can get active or enjoy our regular team get-togethers.

We also offer:

• Hybrid work schedule
• Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
• Easily accessible office location (lease your e-bike through TVH!)
• On-site restaurant, café, pre-school, fitness/social area, employee gardens and more.
• Sports facilities and lunch breaks in TVH Park, the company’s green zone.

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a global one stop shop for spare parts and accessories for forklift trucks, industrial equipment, and agricultural machinery.

Our 4600 colleagues are the strength, heart and soul of TVH. We are a dynamic team, where initiative and entrepreneurship are valued, and innovation takes center stage.