Job description

SUMMARY: Sells and services new and existing accounts within assigned territory, maintaining and increasing the level of sales and profit margins. Develops new business while achieving exceptional customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides exceptional customer service and sales support to Diaz Foods and its customers in the following aspects:

Selling and Developing Duties:

• Expedites customer orders
• Provides customer information including product specifications, pricing and other sales related details
• Increases sales, profit and line items to current customers in compliance with company goals
• Analyzes assigned territory for new business opportunities
• Plans and controls target visits working closely with supervisor in developing sales targets
• Collects and records complete “hands-on supported data” for new products trending with their customers.
• Performs demos and cuttings when necessary

Customer Service/Support Duties:

• Monitors and owns the responsibility for all of their customers’ orders
• Begin each day by checking on the status of all orders for that day. Follow up as necessary throughout the day as necessary.
• Resolves customer shorts and emergencies through manager approved methods
• Resolves customer complaints effectively
• Keeps Customer files and bids up to date
• Provides customers with requested customized order guides/purchasing tools as necessary

Supplemental Duties:

• Excellent Communication flow between Supervisor and Employee regarding new account leads and the requirements they need.
• Attends inside Sales meetings when necessary.
• Studies assigned territory and monitors competitive actions
• Promotes the positive image for Diaz Foods
• Other functions may be assigned as business conditions change and all requirements are subject to modification

REQUIREMENTS:

• Bachelor’s degree preferred.
• 1 – 2 years Customer Service or Sales experience
• 1 -2 years’ experience in the food industry
• Excel, Microsoft Office, general computer skills required
• Availability to work Sundays.
• Eligible for remote work pursuant to company policy

Job Type: Full-time

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