Job description
START DATE: 10/10/22
PAY: $19.00/hr base pay, plus uncapped commission. Sales agents make 50k-90k+ a year.
HOURS OF OPERATION: 6am-6pm, Monday-Sunday. Various shifts available after first 90 days.
ABOUT THE JOB
The Direct Sales Representative receives inbound sales calls, fields customer questions, and ensures that every customer has a positive experience. We use a consultative sales approach, ensuring that our team listens closely to make the best recommendation for products, plans, and value-added services that can sometimes even save a customer’s life. A successful team member will listen intently, understand customer needs, and be able to fully explain the benefits and value of our life-saving products and services. We’re looking for candidates who excel at problem solving, communicate directly and with kindness, and are performance driven.
ABOUT THE TEAM
At Best Buy Health our mission is to help enrich and save lives through technology and meaningful connections. Today more than one million customers use our health and safety products and lifesaving services which provide peace of mind, encourage independent living, and even save lives. The Direct Sales team directly supports our mission by creating that first meaningful connection with our valued customers. This is a 100% inbound sales environment, so potential customers come directly to the team from media and advertising. The Direct Sales team is supportive, fast-paced, competitive, and focused on professional development. If you thrive in an environment where you control your earning potential, then the Direct Sales Representative role is an excellent opportunity to make an impact while having fun.
This role is hybrid remote, which means you must be located within a drivable distance to an eligible Best Buy office. You might be asked to come into the office zero to three days per week.
RESPONSIBILITES
- Respond to a high volume of inbound calls from existing and/or new customers, providing them with relevant, accurate information on products and services
- Answer customer questions and provide appropriate solutions
- Maintain customer focus by listening actively and maintaining composure
- Present and sell new products and additional value- added services to both new and existing customers, including processing sales orders
- Activate new lines of service for devices purchased through retail partners
- Maintain performance based on goals and objectives
BASIC QUALIFICATIONS
- High school diploma or GED
- 1 year of sales experience
- Beginner level proficiency with general computer navigation skills and Microsoft Office
PREFFERED QUALIFICATIONS
- Prior experience meeting and/or exceeding sales quotas
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Tuition reimbursement
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Experience:
- Sales: 1 year (Preferred)
Work Location: One location
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