Job description
Energy Insurance Agency, a subsidiary of AAA Club Alliance Inc., is hiring for a Customer Service Representative to join our insurance team in Whitley City, KY! This individual will work closely with our Account Managers to learn the business, assisting them with daily tasks, greeting customers and answering phones.
*** An active Property & Casualty license is NOT required! We will pay for you to obtain your license within your first year of employment! ****
We are looking for someone who will
Greet visitors, determine their needs, check appointments and direct them to the proper person or office.
Receive all telephone calls incoming to the agency and refer call to the proper person or office.
Communicate with carriers on behalf of account managers to assist with questions or concerns
Take messages for agency personnel.
Assist agency personnel to initiate telephone calls, as necessary.
Perform other clerical and job-related duties, as required.
Why Join AAA Club Alliance and the Energy Insurance team?
We offer a competitive hourly rate between $15.00 to $17.00/hour, depending on experience
3+ weeks of Paid Time off
8 Paid Holidays
401(k) plan with company match up to 7%
Medical, Dental, Vision and Prescription Coverage
FREE Life Insurance
FREE AAA membership (inclusive of product & service discounts)
Do you have what it takes?
Must be a self-starter
Good communication skills (both verbal and written)
Frequently sit for long periods of time.
2+ years experience in customer service
Strong comfort level with learning new computer systems and answering phones
Learn More about Energy Insurance and Their Product Lines at https://energyinsuranceagency.com/overview/
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
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