Insurance Retention Specialists

Full Time
Tampa, FL
Posted
Job description
Overview:

Licensed Insurance Sales Agent


Position Location
: Remote

As a Licensed Sales Agent you will assist customers with inquiries that will include; general policy information, enrollment assistance, benefit breakdown, billing review, and cross selling various ancillary products.


Job Description:

  • Take inbound calls & make outbound calls to warm/hot leads or existing customers.
  • Have interactive conversations with prospective and existing customers to showcase your active listening skills
  • Effectively create customer need by conducting various probing techniques.
  • Accurately describe benefits and features for all available product lines.
  • Follow documented processes and guidelines.
  • Document systems properly to ensure accurate tracking and accountability.
  • Achieve all sales and call center goals.

Qualifications:

  • HS Diploma or GED required.
  • Valid insurance license with health component.
  • Current continuing education requirements for license must be met
  • Knowledge of successful selling techniques.
  • Excellent oral and written communication skills.
  • Outstanding customer service skills
  • Must have an enthusiastic, flexible and assertive personality.
  • Experience in a call center.
  • Ability to sit for long periods of time.
  • PC literate. Knowledge of Microsoft Office Suite Products is a plus
  • Must be comfortable in a competitive goals driven sales environment.
  • Must demonstrate multi-tasking and critical thinking skills regularly.
  • Passion for helping people and developing strong sales relationships
  • Conduct yourself in a professional manner at all times
  • Good attendance is a must.
  • Hardwired high-speed internet connection with a minimum download speed of 30mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router.
  • Ability & flexibility to troubleshoot any connectivity issues with your local ISP
  • A private home workspace where customer information can remain secure

To take advantage of our training a successful representative should possess all of the following skills and abilities:

  • Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other advisors to succeed and hit new goals.
  • Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customers
  • Sales-minded, and open to connecting via phone and your network
  • Goal-oriented, with a focus on achieving sales success
  • Take control of your career and positively impact the lives of our customers.

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