Job description

Medi Home Care, a division of Medical Services of America Inc., currently seeks a full-time Intake Coordinator for our Home Medical Equipment (HME) location in Okaloosa, Walton and Santa Rosa Counties, FL.

This person will be responsible for:

• Answers, screens and directs telephone calls in a polite and professional manner.
• Receives orders from referral sources and maintains log of referrals.
• Communicates new referrals/reoccurring deliveries to Logistics Manager for scheduling customer set up.
• Coordinates all customer information and establishes customer records while ensuring all information and records are current and complete.
• Monitors and records customer, physician and referral source communications. Notifies appropriate personnel of a particular service or response.
• Ensures all qualifying documentation is received prior to delivery.
• Completes insurance verifications in a timely and accurate manner.
• Works suspended revenue on a daily basis and assists with inventory as requested.
• Processes over-the-counter cash transactions and performs end-of-the-day cash account balancing.
• Develops and maintains knowledge of home care products and services offered by the company and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.

Job Requirements

• High School Diploma or General Education Degree (GED) required.
• Previous medical office or HME industry experience preferred.
• Valid driver's license and auto-liability insurance required.
• Excellent telephone and customer service skills

MSA offers competitive pay and excellent benefits:

Generous paid time off

• Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)
• Company paid employee life insurance
• 401(k) retirement with a generous company match
• Opportunities for advancement
• Many other great benefits

MSA is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Medical specialties:

• Home Health

Application Question(s):

• Are you willing to undergo background checks, in accordance with local laws and regulations?

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road

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