Job description
Who We Are
JPS Health Network is a $950 million, tax-supported health care system in North Texas. Licensed for 578 beds, the network features 75 locations across Fort Worth, with John Peter Smith Hospital -home to Tarrant County's first and only Level 1 Trauma Center, only psychiatric emergency services site, and the largest hospital-based family medical residency program in the nation - and more than 40 community-based clinics. All told, our network employs more than 7,200 people.
Acclaim is our multispecialty medical practice group featuring over 300 providers serving the JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance
outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS?
We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three rules:
1. Own it.Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy.Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk.Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!
For more information, visit www.jpshealthnet.org.
To view all job vacancies, visitwww.jobs.jpshealthnet.org/ or www.teamacclaim.org.
Job Description:
Description: The Interpreter I is responsible for facilitating meaningful language access services (LAS) to Limited English Proficient (LEP) healthcare consumers from diverse socioeconomic and cultural backgrounds with service providers present. This position is also responsible for requests including the communication of financial, demographic, medical information, and direct health promotional educational training activities from a source language to a targeted language.
Typical Duties:
- Interacts effectively with peers, medical staff, patients and their family members, community groups, and other healthcare consumers in a manner that positively promotes patient centered care values.
- Serves as a cultural and linguistic resource with the goal of promoting patient safety, patient satisfaction, and positive treatment outcomes; work appropriately within interpreter roles (e.g., communication conduit, clarifier, cultural broker, and/or patient advocate).
- Acts as patient liaison and/or patient navigators assisting LEP persons with linguistic, safety, medication, and/or systemic concerns that may impact care. Attempt to resolve patient complaints immediately by referring concerns to the appropriate resource, e.g., nurse manager or Patient Care Ambassador.
- Ensures effective communication takes place by faithfully interpreting information, in the intended tone and manner, accurately, without adding or omitting information, and by promoting transparent communication.
- Ensures patients questions and concerns related to the treatment plan are appropriately addressed and documented. Communicates adverse trends or adverse conditions to the provider.
- Communicates and distribute program information in targeted languages to LEP persons, maintain daily logs, complete timely electronic interpreter encounter documentation, support and track primary patient language trends and interpreter needs.
- Reports risk management and patient safety concerns to team leaders and manager in a timely manner.
- Support Language Services office operations by answering phone linguistic requests, coordinating appropriate interpreter assignments, calling agencies, providers, and clinic requestors to confirm interpreter assignments and/or scheduling requests, and document interpreter encounters in the Epic system.
- Transcribes basic discharge instructions for patients as requested by providers.
- Adhere to the National Council on Interpreting in Healthcare (NCIHC) Interpreters Code of Ethics and Interpreter Standards of Practice, Cultural and Linguistic Appropriate Services (CLAS) standards, and TJC language access standards.
- Performs other related job duties as assigned.
- High School graduate or equivalent.
- 2 plus years customer service experience with oral interpretation experience, preferably in a medical environment. Preferred Education and Experience:
- Associates degree. Required Licensure/Certification/Specialized Training:
- Must successfully pass the Language Services Department competency test with score of 90% or greater. Preferred Licensure/Certification/Specialized Training:
- National board medical interpreter certification (e.g., CMI or CHHI interpreter certification credentials).
- Recognized 40-hour medical interpreter training preferred (e.g. Bridging the Gap, Texas Association of Healthcare Interpreters and Translators Association, or community college medical interpreter training certificate).
Required Education and Experience:
Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.