JFK Airport Operations Center Operator

Full Time
Queens, NY
Posted
Job description
:
Gannett Fleming is seeking a full-time Operator for the traffic management team at the JFK Airport Operations Center (AOC). The position will be full time at the JFK AOC. The JFK AOC Operators will be the main personnel actively monitoring traffic conditions, maintaining a log of events and disseminating traffic status information to airport stakeholders.

Responsibilities include, but are not limited to, the following:
  • Monitor and control intelligent transportation systems including but not limited to CCTV, PAPD and Port Authority Operations radio channels, PVMS and VMS
  • Monitor data from the JFK AOC Operational Dashboards to actively manage landside traffic conditions throughout the airport
  • Follow all SOPs and guidelines in the JFK AOC Traffic Management Handbook and Playbook developed by the Operations Manager in conjunction with the Shift Supervisors.
  • Log all events, mitigations, incidents and construction closure that impact traffic conditions
  • Preparing and sending periodic traffic status updates summarizing traffic conditions, mitigations implemented, flight delays and cancellations, PAPD posts and officers, relevant incidents and any construction closure that may impact traffic conditions.
  • Coordinate with the PAPD Construction Sergeant/Lieutenant to keep traffic flowing throughout the airport
  • Responsible for answering phone calls
  • Assisting the Shift Supervisor with communicating relevant traffic conditions to airport stakeholders at the JFK AOC
  • Responsible for preparing and end of shift report that will summarize staffing of the traffic management team at the AOC, PAPD Staffing in the field, peak hour volumes and mitigations implemented during the operational period
  • Monitoring the facility email inbox and replying to email messages as necessary.
  • Must be flexible with their schedule and will be required to work a weekend shift weekly and on holidays on a somewhat regular basis.
  • On rare occasions, you may be required to work extra hours or be on-call 24/7 at any time as the situation dictates including weekends, overnights, holidays, and in inclement weather as needed
:
Minimum Qualifications
  • Professional demeanor and the ability to interact with stakeholders both in-person and over the phone
  • Familiarity with regional transportation network
  • Strong critical thinking, analytical, and problem-solving skills.
  • Good oral, written and interpersonal communication skills
  • Ability to remain composed during stressful high pressure situations
  • Strong teambuilding skills
  • Ability to work independently and as a team member in a fast-paced, deadline-driven environments.
  • Experienced with Microsoft Office suite (particularly Excel)
  • Experienced with using ITS devices used at TMC’s (cameras, VMS, etc.)
  • Basic knowledge of data analytics to help make data driven decisions
:
At Gannett Fleming, we believe in improving the lives of the people we serve. We believe in innovation and social responsibility. We believe in the diversity of our team and the creative solutions they provide. We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality. We believe in creating an environment where employees can thrive at home and at work. We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.

We offer a comprehensive benefits program, which includes medical, dental, vision and life insurance, our tax-deferred 401 (K) savings plan, and the opportunity to incentive compensation for eligible positions. We are committed to your personal growth and professional development, so we offer tuition reimbursement, access to internal and external training programs and support active participation in professional organizations.

Gannett Fleming is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.

Gannett Fleming will not sponsor an employment visa (e.g., H-1B visa), including any visa renewal during employment, for any candidate for this position. No relocation assistance will be provided for this position. Local candidates will be given preference.

NO AGENCIES PLEASE
: Unsolicited resumes from third party agencies will not be accepted.

Location: Queens, NY
Core Business Hours: Second Shift
Employment Status: Full-Time
Internal Requisition ID: 2023-9751
Salary Range: $25.00 - 28.00/hr Salary dependent upon experience and geographic location
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Please be advised that Gannett Fleming may require you to provide proof of the Covid-19 vaccination to meet regulatory and client requirements. Upon hire, you will be required to attest to your vaccination status. Valid religious and medical exemptions will be reviewed and considered in accordance with applicable law.

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