Journey Technician

Full Time
El Paso, TX 79924
$31.00 - $42.50 an hour
Posted
Job description

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:

  • Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
  • Medical, dental, and vision insurance
  • Life and AD&D Insurance
  • Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
  • Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

Under minimal supervision, the Journey Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and components in a manner that reflects the company’s vision of working as “One Professional Team.”

Pay Rate: $31.00 - $42.50 per hour
Pay rate is dependent on education and experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Prepares accurate and complete service reports and turns them in on time
  • Prepares inspection and appraisal reports
  • Correctly charges work to appropriate work order segments
  • Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on
  • Diagnoses and troubleshoots machine and engine malfunctions and failures
  • Analyzes customer repair and maintenance requirements
  • Keeps up to date with developments in tooling, technologies and systems
  • Uses safe working practices and follow all company safety requirements
  • Maintains a clean and organized work area
  • Performs maintenance activities on new and rebuilt/repaired equipment
  • Makes recommendations as to repairs meeting warranty criteria
  • Makes parts replacement decisions assuring optimum economic reusability
  • Other duties as assigned by manager

Supervisory Responsibilities:

  • Provides direction, training, mentoring and guidance to assigned service technicians

Required Education and Experience:

  • High School Diploma or GED
  • Graduation from an accredited technical school in diesel engine or earthmoving repair preferred
  • 5+ years’ experience in heavy equipment, engine, or electric power generation system repair
  • 1-3 years administrative/clerical experience
  • 3-5 years customer service experience

Competencies:

  • Safety Knowledge
  • Reading/writing, reasoning, organizational, communication & math skills
  • Caterpillar Product Knowledge
  • Basic ability to search for and enter data into a computer
  • Ability to type service reports

Work Environment:

  • Noise: Loud, Environment: Indoors and Outdoors

Physical Demands:

  • Standing, Walking, Talking, Squatting/Kneeling,
  • Use of Hands, Hearing
  • Ascending or descending ladders, stairs, etc.
  • Heavy work that includes carrying, lifting and/or moving objects up to 100 pounds or more

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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