Position Summary

The Secretary has the primary responsibility to perform a wide variety of secretarial duties, as assigned by the designated supervisor.

Required Duties

The following are required duties of this position:

• Answers telephone, screens calls and forwards to the appropriate person.
• Operates office equipment.
• Files records, reports and pertinent documents, hard copy and electronically.
• Maintains statistical data and other data base management functions.
• Schedules and coordinates appointments, meetings and operational calendars in assigned areas.
• Troubleshoots complaints and resolves conflicts.
• Other duties as assigned and specific to the unit function such as support services, property, warrants, receiving, or mail room.

Education and Training Required

The following are the educational and/or training requirements for this position:

• Must be able to read and comprehend English language directives, training materials, and other documentation.
• High school diploma or equivalent required.
• Business college or training preferred.

Experience Required

The following experience is required for this position:

• Must have experience working in an office environment.

Knowledge, Skills and Abilities

The following non-physical knowledge, skills and abilities are required for this position:

• Ability to learn to operate various office equipment and computer equipment assigned to the work area.
• Ability to type a minimum of 45 words per minute.
• Demonstrates ability to work with the public.
• Ability to handle routine assignments with a minimum of supervision.
• Ability to troubleshoot and resolve conflicts in a work group.

Physical Abilities

The following physical ability(s) is/are required for this position:

• Ability to operate a variety of office equipment.
• Must maintain the ability to work any hours, any shift and any days off during your career.

Position-Specific Responsibilities

The following responsibilities are required for this position:

• Executes other responsibilities as assigned by Sheriff, Chief Deputy, or supervisor.

Tools, Machinery and Equipment

Ability to operate or use the following machinery and/or equipment is required for this position:

• Multi-line telephone
• Photocopier
• Fax machine
• Computer equipment
  

The Knox County Sheriff’s Office is an equal opportunity employer.