Maintains the cleanliness of the hotel’s linen supply

• Sorts laundry prior to washing

• Pulls damaged and/or stained linen prior to loading the washing

• Loads washers and dryers to recommended weights

• Follows proper settings and procedures for all equipment

• Monitors usage of water to maximize consumption

• Informs supervisor of any equipment failures or supply shortage

• Presses and folds linens and uniforms properly according to garment labels, stacks or stores and required

• Completes inventory of stock as requested

• Ensures the rotation with the team members regarding the machines, folding and removing and placing linen in the machine or on carts.

Adheres to hotel policies and procedures

• Maintains knowledge of and complies with all department policies and Covid protocols

• Maintains cleanliness of laundry room and equipment

• Works the required schedule which cab be varied based on business demand

• Uses equipment and chemicals in accordance with hotel’s safety procedures

• Adheres to all health, sanitation and safety rules and procedures

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills

• Ideal candidate will have a minimum of one -year hospitality experience in laundry or dry cleaning

• Follows instructions and communicates effectively

• Works well independently or as part of a team

• Strong attention to detail

• Commitment to exceptional guest service

• Willing to work a flexible schedule including weekends and holidays

• Adheres to the policies and procedures of the hotel

Physical Demands

• Ability to stand for extended periods of time

• Proper lifting techniques required

• Ability to lift up to 50 pounds regularly, pushing or pulling objects up to 100 pounds

• Ability to work under variable temperature conditions, prolonged heat