Job description

McCready Law was founded in 1999 to help the injured in and around Chicago and Indiana. The firm today has four offices serving clients in various areas of personal injury law. McCready Law has built a solid reputation and has enjoyed significant growth over the years. We care about the community and enthusiastically support the charitable causes that are important to our employees. Our work environment can be defined as one that cultivates a supportive, transparent, team-oriented culture that encourages our people to be their very best - both personally and professionally. Although, we are professional and take our jobs seriously, we are not stuffy or unapproachable. We are real people helping real people.

Think you have what it takes to be our next Case Manager? This isn’t just another boring “wanted ad.” This is your opportunity to work for an established and busy personal injury law firm, providing superlative legal work and customer service to injured individuals. We use cutting edge technology in all aspects of our practice. There are few firms which do things the way we do. Intrigued? Keep reading.

The successful case manager will be responsible for being the main source of contact for our clients. We assign every new client to a case manager. Your responsibilities will include calling current clients about the status of their medical treatment and keeping them up to date on their case. You will also be in contact with insurance adjusters and medical providers. The purpose of the overall work of the case managers is to gather the case material necessary for our attorneys. This position has the potential to sit in our Chicago Loop or Beverly offices. There will be a training period, which takes place in the Beverly office. This role has the potential to be on a hybrid remote schedule.

Requirements:

• Experience with personal injury or a law firm setting required
• Conveys confidence on the phone

• Sets the tone and the pace of the client phone call
• Shows empathy to clients and puts them at ease during their difficult time
• Demonstrates exceptional communication skills and active listening ability
• Ability to balance multiple priorities while maintaining strong attention to detail
• Proficient in Microsoft Office
• Customer service experience is preferred
• Experience with case management software is a plus, but not required

Important Characteristics to be a part of the McCready Law team:

Detail oriented and accurate; strong work ethic; self-motivated; eager to learn; positive attitude about work, life and the world.

We offer health and dental benefits, 401k, profit sharing, and bonuses. If you want to work at a firm which does it right and will continue to thrive in the future, send your resumes and a paragraph describing why you feel you would be a good fit for this position. Compensation based on experience.

** This postion would require 1 week of training in the Beverly, Chicago Office - hotel would be paid by McCready Law.

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Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We are adhering to CDC, State and local orders with regard to COVID-19. The position begins with an in office schedule and there is the potential for a hybrid work from home/in office schedule.

Ability to commute/relocate:

• Indianapolis, IN 46240: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Legal case management: 2 years (Required)
• Personal injury law: 2 years (Required)

Work Location: One location

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