POSITION SUMMARY
This position is responsible for staffing the circulation desk and seeing that patrons are provided services promptly and courteously, and assisting with the provision of children’s services, including presentation of children’s programs. This position also schedules the aides for checking in and reshelving materials. Position is also responsible for certain additional clerical functions that are vital to successful library operation.

As the front line contact in the library system, this position impacts the public perception of the overall quality of library services. Successful performance in this position assures quality services. Poor performance in this position could result in reduction of quality in services provided to patrons with corresponding reduction in use of the libraries. Also, performance in this position impacts performance of other library employees.

Guidelines consist of the Library Manual, relevant county procedures, and supervisor’s instructions. Guidelines are clear and specific and require little interpretation by the employee.

While most of the tasks in this position are repetitive and are performed according to standard procedures, the work is made complex by the presence of interruptions and the necessity for dealing with all patrons tactfully.

Contacts are typically with persons or organizations in the community which utilize services of the library. Contacts are also with fellow employees in the library system.

Employee performs tasks while intermittently standing, sitting, or walking. Employee often has to reach, bend, or crouch in order to access materials. Employee must frequently lift light (less than 24 pounds) and must occasionally lift heavy (25-50 pounds) objects. Employee must possess manual dexterity.

Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having a similar position for one to two years. Possession of or the ability to readily obtain a valid
driver’s license.

PRINCIPAL ACCOUNTABILITIES
Provides services to patrons at circulation desk and over the phone. Typical services are checking materials in and out, answering reference questions, issuing new and replacement cards, and responding to telephone inquiries, charging overdue fines and placing reserves.

Provides schedules for all of the circulation aides as well as assistance and leadership.

Operates library and provides functional supervision of Library Aides and circulation assistants in absence of Circulation Manager

Balances daily cash fund, bills patrons for overdue charges and maintains records related to this function.

Instructs and assists patrons in use of online catalog, indexes, and other reference materials.

Mends books promptly and effectively using methods as trained.

Assists STAT and local delivery unpacking, packing, sorting and checking in

Orders and maintains inventory of forms used in library.

Checks reserve shelf and notifies patrons when books are available.

Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of cataloging system and of library-specific software and the internet.

Knowledge of county library procedures.

Knowledge of collections possessed by library.

Knowledge of certain bookkeeping principles.

Skill in oral and written communication.

Skill in repairing books.

Skill in dealing with patrons tactfully.

Skill in operating personal computer, calculator and audio-visual equipment such projectors and DVD players.

DESIRABLE TRAINING AND EXPERIENCE
Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having a similar position for one to two years. Possession of or the ability to readily obtain a valid driver’s license.

Email: mbartles@columbiacountyga.gov

Fax: 706-868-3301