The Loan Operations Lead has a deep understanding of business processes, the technology that supports the process and the knowledge to assess moderately complex issues. May give guidance to other team members or recommendation for process improvements within area of responsibility.

Key Responsibilities

• Assists with development and implementation of policies and procedures related to loan operations.
• Assists with training for new employees as well as ongoing training for all staff.
• Completes all required training.
• Performs other related duties as assigned.
• Provides support to either the Processing team
• Uses knowledge of processing loans to assist in times of high demand.
• Performs Quality Control on required loans.
• Completes flood review on loans with property in a flood zone.
• Reviews loans as needed.
• Assists with managing Bankworx Tracker.
• Assists bank personnel regarding loan documentation questions and problems.
• Assists with creating forms that are related to processing.
• Assists imaging specialists with processes and procedures.

Education and Experience

• A high school diploma or equivalent
• Four years of related experience in loan operations or banking, or an equivalent combination of education and experience

Knowledge, Skills, and Abilities

• Proficient with computer and scanning software.
• Strong analytical skills, including the ability to organize information.
• Possessed excellent communication and interpersonal skills.
• Familiar with regulatory compliance requirements related to this position.
• Able to function in a high attention to detail, deadline-oriented environment.
• Willingness to be involved and represent Southern Bancorp through civic and community organizations.

Environment

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The pay range for this position begins at $18.32 per hour. Pay offered is dependent on applicant’s relevant experience. Our comprehensive compensation includes salary, benefits, and an annual bonus

What we offer our employees:

A positive impact on Your Future:

• 401(k)/Roth plan with immediate eligibility and employer match up to 6%
• Employee stock ownership plan
• 1% employee home loan
• Credit and housing counseling as well as free financial education tools available to customers and employees

Benefits to improve your health:

• No deductible medical insurance plan
• Dental and vision insurance
• Employer paid life and long-term disability insurance
• Flexible Spending Accounts

The opportunity to nurture your well-being:

• Paid holidays for full-time staff
• Bonus plan for all full-time staff
• Opportunity for merit raises
• Employee reward and recognition programs
• Community service opportunities

Southern is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability.

As a Community Development Financial Institution, Southern Bancorp desires for its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.