Job description

Argos, with over 80 years in the market, has become a benchmark in the industry of cement, ready mix concrete and aggregates through our operations in Colombia, the United States, Central America and the Caribbean. Our business model focuses on the client and on sustainable development, which means it is economically viable, respects people, and is environmentally friendly and responsible.

As a leader in its industry, Argos USA changes lives through the construction of building materials that encourage the dreams of millions around the U.S.

We are a team of talented individuals connected and united by the superior purpose of transforming the future through sustainable construction. We promote our employee's growth thanks to continuous learning and the challenges we all face in a dynamic, innovative, respectful and inclusive environment where the balance between work and life is paramount. We are diverse, creative and committed; working together while being supported by Argos’ competitive benefits program.

Join our experience, explore your possibilities and transform the future with us!

*This position has a flexible hybrid-remote work schedule*

General purpose of the job

Responsible for taking customer orders and providing impeccable service. The Logistics Coordinator will work directly with our carrier base to ensure delivery of our bulk and package products originating from our regional network of plants, terminals and warehouses. The position will also be responsible for transferring product to resupply the terminal/plant network.

This could be a developmental role for a Sales/Distribution related career path.

Individual accountabilities

• Take both customer and replenishment orders.
• Monitor terminal and plant inventories.
• Responsible for the dispatch of delivered loads (including assignment of carriers, as applicable).
• Monitor freight file for carrier selection and invoice purposes.
• Input all manual bills of Lading.(as applicable)
• Collaborate with Sales team & carriers
• Provides detailed, factual information to carrier inquiries.
• Timely response to carrier complaints with appropriate follow up, including escalation as required.
• Maintains a high level of quality on all calls and is knowledgeable of services, products and methods of delivery for Argos Cement.
• Creates and maintains monthly reports as required.
• Support other assignments as required within Customer Value Center.
• Adheres to all safety policies and procedures.
• Works towards individual and department Key Performance Indicators (KPIs).
• Follow-up, resolve issues and call back carriers within appropriate time frame.
• Flexibility to work shifts, including weekends and holidays.
• Ensure that teamwork and professionalism are integral part of all activities.
• Follows the standard operating procedures for department.
• Strong support to the Customer Value Reps, who will be the main point of contact for verifying customer’s requirements on the dispatched loads.

Education

Educational background: Bachelor’s degree

Technical knowledge and certifications

N/A

Area of experience

Dispathc, Freight or Traffic Management

Logistics

Languages

English

Annual Salary Range from $58,097 to $80,691

We are an Equal Opportunity Employer. We embrace diversity in all aspects of our business.

Job Type: Full-time

Pay: $58,097.00 - $80,691.00 per year

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Dispatching: 1 year (Required)
• Logistics: 1 year (Required)

Work Location: On the road

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