Logistics Sourcing Specialist responsibilities and essential job functions include, but are not limited to the following:

• Serve as the point of contact for the Strategic Sales teams with the focus of collaboration with Account Executives, Carriers, CPEs and Customers to perform and support
• Design business intelligence reporting and data visualizations utilizing Power BI
• Data mining including collecting, transforming, cleansing and analyzing data
• Develop, produce and report on lane analyses that focus on mode specialization per key lanes with the end result of establishing routing guides
• This role will guide and provide input to the Capacity Procurement team that supports the vision and goal of servicing our Strategic account needs
• Build out recurring carrier offers in McLeod as well as book it now options via external platforms to ensure routing guide compliance
• Identify and match qualified carriers at a negotiated price to key lanes; ensuring service levels and margin are acceptable.
• Create Service Level Metrics and the reporting needed to ensure exceptional customer service is met
• Handle customer sales calls in accordance to company standards
• Build and foster healthy relations with the sales force
• Provide excellent customer service to RL Global carrier base
• Support the business need in resolving logistics support questions and issue resolution when needed.
• Provide insight on how to better improve the processes and reduce transaction costs
• Demonstrate the qualities needed to be a leader via courtesy and professionalism while servicing the needs of our carrier base
• Assist in various department projects as required for beta tests.
• Book available freight with qualified carriers as needed and ensure load updates are timely
• Train new logistics support personnel
• Handle any/all ancillary requests made from Leadership
• Contribute to the growth of the business by referring quality candidates into the hiring process

Qualifications, Knowledge, Skills, and Abilities:

• Bachelor’s Degree in related field or equivalent education plus work experience
• 2+ years’ customer service experience
• 3+ years’ experience in a full truckload, third party logistics environment
• Excellent organizational skills with a heavy emphasis on attention to detail
• Strong data analytical skills with the ability to produce complex excel reporting
• Strong communication and relationship building skills
• Ability to work independently in fast paced environment
• Strong customer service orientation
• Previous experience with transportation management systems and load boards; McLeod, DAT a plus
• Strong negotiation, communication and relationship building skills
• Strong team-building and interpersonal skills with the ability to build trust and cultivate relationships
• Ability to read, write, and speak English fluently

R+L Global Logistics is a world-class provider of high quality domestic and international logistics and supply chain services, with a reputation for offering the highest quality freight solutions and services to our customers. We have 14 offices across the country, with locations in Atlanta, Chicago, Cincinnati, Denver, Fort Myers, Indianapolis, Kansas City, Laredo, Los Angeles, Nashville, Newark, Ocala, Orlando and San Antonio allowing our logistics team to optimize the supply chain process for our customers.


BENEFITS

Company Vacation Properties, PTO, Sick Time, Paid Holidays, 401k, Medical, Dental, Vision, Life & Disability Insurance, Pet Insurance and Group Home & Auto Insurance

R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.