M365 Project Engineer

Pure IT Credit Union Services is seeking an experienced M365 Project Engineer to join our team! Pure IT Credit Union Services (a CUSO) began as a partnership between a credit union and a group of technology services professionals who joined together to help move credit unions toward cost-effective, cutting edge, and business enabling technology.

Pure IT continues to be blessed with exponential growth which brings opportunities for others to join our team! Our ideal candidate is passionate about credit unions, technology, and building long-term relationships with credit union leaders. We do not sell widgets or tech products; we partner with credit union leaders on strategy and roadmaps for technology and security.

The M365 Project Engineer will utilize experience and knowledge of the Microsoft 365 architecture, administration and best practice recommendations, to assist customers with the design, development and deployment of Microsoft 365 solutions. The position is available in their office or on a remote basis dependent on your location and preferences.

You'll work closely with customers through the entire project life-cycle from proof of concept through to delivery. You will need to be able to demonstrate a strong understanding of Cloud Computing, working with and consulting across Microsoft 365 Cloud Services.

You will be the face of the business with customers so you must have excellent communication skills. The role will offer variety, from being hands on with our clients at their sites to working with other technical experts and company leaders on developing innovative solutions and solving problems.

It is important that you are a team player, energetic, analytically strong and keen to develop and progress your technical capabilities. The role encompasses a broad range of ever evolving technologies and skills and as such a drive for personal development is a requirement.

Duties and Responsibilities:

• Implementation of workplace solutions with a focus on the Microsoft 365 architecture. You will take ownership of the Microsoft 365 Product roadmap for the business through product research and development.
• Assist with enhancing customer communication and collaboration in accordance with their transition towards the Modern Workplace.
• Design, plan and perform Microsoft 365 migrations
• Design, plan and perform Microsoft 365 Security projects
• Be responsible for the leadership and delivery of project-based assignments that encompass system architecture, proof-of-concept and deployment services.
• Facilitate and lead client solution planning meetings and articulate pros & cons of design/architecture decisions.
• Develop strong client relationships and lead clients through challenging projects which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
• Establish reputation as subject matter expert in assigned technology area
• Deliver projects effectively by utilizing detailed project plans and manage project resource as agreed with the customer.
• Keep project plans updated and ensure all internal & external stakeholders are aware of any changes in project delivery.
• Provide Standard Operating procedures for key systems and document customer environments as necessary.
• Act as a mentor to NOC & Service Desk and assist them with any queries with which they require support.

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