Job description

What you will be doing:

• Analytical support to stakeholders in product, marketing, and other business functions
• Be the subject matter expert on all analytical & data related aspects of product and pull through
• Helps plan & prioritize new features/changes for student loan product suite by potential benefit sizing
• Analyzes & sizes opportunities to improve efficiency of the pull through process and customer communication that happens as part of the process
• Maintains student loan products and the pull through process by investigating root causes for unexpected trends and behaviors
• Analytical input to the test & learn process for testing new product features or changes to the application pull through process
• Presents opportunities & findings to senior management
• Provide proactive actionable insights to drive more business
• Strategically thinks and comes up with ideas to drive higher volumes across various product offerings
• Production reporting
• Develops and produces comprehensive suite of automated product & pull through reports
• Provides regular pull through updates to executive management
• Monitors pull through on a daily basis in peak season, looking for potential breakage
• Identify innovative data solutions
• Identifies and analyzes new data sources to help drive more objective and precise analysis
• Adopts & pioneers usage of new tools (Adobe Analytics, Power BI, Tableau, Segmentation etc.) that help generate more value from existing data
• Suggests changes to the data infrastructure and data retrieval process to remove roadblocks to efficient and accurate analysis
• The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

Experience you will need:

• Bachelor's Degree in Business, Finance, Economics, or related field and/or equivalent work experience
• 5+ years analytics and/or reporting experience
• 2+ years SAS/SQL experience
• Ability to successfully handle assignments involving complex analysis
• Well-developed written and verbal communication skills
• Proficient with Microsoft applications and all applicable business systems
• Proven ability to successfully handle multiple priorities in a fast-paced, time-sensitive environment
• Demonstrated ability to work autonomously
• Preferred Education, Skills and Experience
• Knowledge of Student Loan industry/products & the Sallie Mae application process from app start to disbursement
• Experience working with Tableau or Power BI
• Hands-on experience of coding in Python

Job Type: Full-time

Pay: $90,000.00 - $116,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Newark, DE 19713: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Agile: 1 year (Preferred)

Work Location: One location

Speak with the employer
+91 973-206-0143.

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