Description/Job Summary

About Us:

Selene Finance is part of one of the top residential mortgage companies that is uniquely positioned to customize loan servicing options for each homeowner. We have separate Title and Diligence businesses that enable us to provide comprehensive services to our partners and customers. Since launching in 2007, we passionately work to provide creative loan resolution strategies designed to preserve homeownership. With the power of Pretium behind us we are positioned for continued expansion and growth. Join us on our mission to transform mortgage servicing and help preserve home ownership throughout the United States.

Position Summary: Responsible for managing team of REO Asset Managers, Closing Coordinators, Title Coordinators, and Administrators related to the servicing of REO property disposition.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Cultivate Client relationships
• Establish and maintain a strong Client network of Banking, Wall Street, Government Sponsored Entities, Regulators, and Mortgage Banking contacts
• Management of key rental and property management for owned assets as well as for third party Clients
• Responsible for managing vendor performance to the Company and Client performance expectations
• Manages and coordinates activities associated with the disposition of REO properties
• Daily communication with REO Clients and Vendors to discuss strategies, performance and any issues relating to the day-to-day management of Client's portfolio
• Ensures the comprehensive policy and procedures are updated and maintained and communicated to the staff
• Conducts regular training and coaching sessions with staff
• Ensures reports are available timely and accurate for monitoring the department's daily performance to ensure that all business objectives are achieved
• Manages staff and projects as assigned
• Provides recommendations for procedural changes and improvements as they pertain to the department
• Examines policies, procedures, and practices to ensure compliance with laws and regulations

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:

• Strong leadership skills with the ability and experience to manage people
• Ability to work well under pressure, handle competing priorities and meet deadlines
• A high level of confidentiality to protect privacy rights
• Effectiveness as a team player
• Ability to easily prioritize job duties according to the needs of the company
• Strong sense of professionalism and positivity
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Ability to develop rapport with all levels of associates and establish credibility
• Excellent listening skills and the ability to use good judgment
• Strong interpersonal/relationship building skills
• Ability to work with a variety of people and have coping skills to handle difficult personalities, ranging from coworkers to clients
• Problem solving and decision-making ability
• Ability to produce quality work
• Ability to think and solve problems strategically
• Advanced analytical skills, ability to analyze problems and provide appropriate solution
• Excellent attention to detail
• Ability to multi-task

Competencies: To perform the job successfully, an individual should demonstrate the following:

• Business Acumen - Understands business implications of decisions. Conducts cost-benefit analysis. Displays orientation of profitability. Demonstrates knowledge of market and competition.Aligns work with strategic goals.
• Business Ethics - Treats people with respect. Keep commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
• Change Management - Develops workable implementation plans. Communicates change effectively. Builds commitment and overcomes resistance. Prepares and supports those affected by change. Monitors transition and evaluates results.
• Leadership - Exhibits confidence in self and others. Inspires respect and trust. Reacts well under pressure. Shows courage to take action.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement. Takes responsibility for subordinates' activities. Makes self-available to staff. Provides regular performance feedback. Develops subordinates' skills and encourages growth. Solicits and applies customer feedback (internal and external). Fosters quality focus in others; Improves processes, products and services. Continually works to improve supervisory skills.
• Planning & Organizing - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Organizes or schedules other people and their tasks. Develops realistic action plans.

Education/Experience: High school diploma or general education degree (GED) required. Four to ten years related experience and/or training required. Experience in REO, mortgage loan servicing, underwriting and/or loan origination required.

Computer Skills: Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with MSP, Black Knight/LPS and Sagent preferred.

Supervisory Responsibilities: Responsible for the overall direction, coordination, and evaluation of their department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Travel: Some travel may be required.

Why Selene?

Selene Finance is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

• Paid Time Off (PTO)
• Medical, Dental, & Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene Finance reserves the right to amend and change responsibilities to meet business and organizational needs.