Who We Are and Our Mission:

MTM and MTM Transit are healthcare and transportation management companies whose mission is to collaborate with clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner. As the nation's most trusted partners in removing community barriers, we prioritize the wellbeing of the communities we serve through philanthropy. Nationwide, our diverse employee base is always willing to give back and contribute. As a Woman-Owned Business Enterprise (WBE) certified by the Women's Business Enterprise National Council, we are committed to maintaining and empowering a diverse workforce.

Simply put, we are passionate about what we do and it shows. MTM has been recognized with numerous awards and accolades, including Mogul's Top 100 Innovators in Diversity & Inclusion (2017). The St. Louis Business Journal Healthiest Employers (2020), Best Places to Work (2019), Fastest-Growing Private Companies (2017), Top Family Owned Business (2016) and Top Five Largest Women-Owned Business (2020)

What Will Your Job Look Like?

The Manager, Transportation will have ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area. The primary function of the Manager, Transportation is to provide oversight for the logistics external stakeholders relationship and satisfaction, implementation, logistics network management, field monitoring, and financial analysis of transportation costs within the assigned region.

This position will sit in Connecticut and is contingent upon contract award.

What You’ll Do:

• Responsible for daily guidance, development and performance of all direct reports
• Manage and oversee all operational aspects of Logistics, within assigned region
• Ensure local Logistics teams are evaluating performance of external stakeholders and holding them accountable for a variety of metrics, including, but not limited to: on time performance, cost and customer service satisfaction
• Provide support for organization initiatives in the assigned region
• Partner with the Vendor Recruiting Team to understand the network need and initiate any recruitment efforts needed
• Provide direction in field monitoring and issuing of performance improvement plans (PIP) for performance
• Educated and train in accordance with MTM and contract specific requirements
• Ensure compliance with all requirements, credentials and policies
• Participate in planning, revisions, implementation, and execution of updated amendments and/or regulations
• Provide contract and MTM policy interpretation and assistance to local Logistic Team
• Facilitate town halls, conventions and seminars
• Ensure Logistics team utilizes Salesforce, making it the single source of truth
• Other duties as assigned

What You’ll need:

• High School Diploma or G.E.D.
• College degree or four years of related work experience
• 2+ years of previous experience in management or in a leadership role
• 3+ years of previous experience in transportation, logistics, operations, or fleet management is required (5+ years is preferred)
• Minimum 2 years’ experience as an Account Manager or relevant related experience
• Experience contracting and negotiations
• Must possess a valid driver’s license

Even better if you have...

• Experience managing a 100+ fleet of vehicles, preferred
• Experience with routing and dispatch applications is preferred
• Demonstrate excellent time management skills
• Execute for results
• Excellent public speaking and presentation skills
• Knowledge of transportation logistics
• Must be able to conduct inspections, audits, and communicate issues and corrective actions from an authoritative position but with professional courtesy
• Ability to establish and maintain operational structure
• Excellent problem solving skills with the ability to anticipate and resolve problems
• Strong persuasion and negotiation skills
• Moderate skills in Microsoft Office
• Analytical in using data to drive operational and cost improvement
• Demonstrate a high level of ownership
• Must be able to demonstrate strong customer service skills
• Ability to maintain positive and team focus during high stress situations
• Excellent communication skills
• Ability to maintain high level of confidentiality
• Must be able to communicate with staff of all job levels professionally
• Ability to prioritize assigned projects, incidents and requests
• Ability to identify with customers' needs and circumstances
• Ability to recognize, handle and refer situations of an emergent nature
• Adhere to all MTM established protocols and policies
• Regular attendance

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Flexible Scheduling
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Birthday Holiday
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Milestone Anniversary One Month Sabbatical
• Leadership Mentoring Opportunities

Salary Range:

Salary Min: $70K

Salary Max: $85K

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

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