Use Your Strengths at Wellmark as a Market Implementation Manager!

In this role, you will be responsible for leading the delivery and execution of Wellmark’s strategic vision set forth by business partners in product, sales, marketing, pharmacy, care management, etc. Your efficient and effective coordination, leadership, and management of go-to market implementation plans will support organizational initiatives and smaller scale corporate projects, including the launch of new products, services, processes, and solutions.

Ideal candidates enjoy collaborating with teams across the enterprise to develop and activate plans that bring projects to life. You can easily pivot between tactical and strategic needs, while holding others accountable for customer-centric tasks and timelines. You have a knack for moving things forward with demonstrated success in leading projects/programs. You are structured in how you organize work, independently and collectively, yet flexible in prioritizing multiple initiatives at once—equally great with hot deadlines and strategically-paced projects. Intellectual curiosity is necessary to quickly develop subject matter expertise, and you are passionate about influencing innovative ideas and solutions. If this sounds like you, apply today!

Required:

• Bachelor’s degree or direct and applicable work experience.
• 1+ year of related product or sales operations experience, including business/system analysis, process development and/or coordination and support of project execution. Experience should reflect the ability to develop, manage, and deliver complex projects.
• Strong verbal and written communications skills with the ability to share insights and recommendations with stakeholders.
• Strong attention to detail. Ability to analyze information, evaluate workflows/processes, recognize interdependencies, and make decisions that align with product strategies and balance customer and stakeholder needs.
• Group facilitation and interpersonal skills. Proven success building relationships and promoting collaboration and teamwork.
• Creative approach to problem solving.
• Proficient with Microsoft Office (e.g., Word, Excel, Outlook) and web-based applications.
• Self-starter with strong time management and workflow management skills. Flexible and adaptable to change.
• Travel required up to 5%

Preferred:

• Bachelor’s degree.
• Project Manager Professional (PMP).
• Health care or related industry experience, including knowledge of products, benefit design, etc.
• Ability to consult with stakeholders, including key decision makers.

a. Support the implementation and ongoing operations of market segment programs and projects. Ensures business objectives are being met and details across the project(s) are coordinated and executed.

b. Collaborate with marketing, marketing communications, sales, network, pharmacy, care management, provider relations, and other key stakeholders as needed. Work with these business areas to ensure products are implemented efficiently and accurately portrayed in communication mediums (web, print, mobile, etc.) to customers, distribution channels and others.

c. Partner with Legal, Compliance and the Regulatory and Compliance Manager to understand complex health insurance regulations and legislative activity. Once impact to product has been assessed, implement projects to ensure product related compliance changes are made, as needed, in a timely manner.

d. Demonstrate the key drivers of project management effectiveness: meet deadlines, logically solve problems; recognize and mitigate risks, align project priorities to organizational strategy, connect project priorities to organizational goals, leverage the talent and skills of right people and tasks, facilitate consensus among stakeholders, objectively evaluate team members, and understand project inter-dependencies.

e. Work closely with the Systems Support team to ensure technical specifications and test plans achieve objectives.

f. Coordinate the business resources needed for subject matter participation on assigned projects and initiatives in an effort to minimize business resource use, work with department training to plan business training, and work with the project team to coordinate business resources for testing processes.

g. Define and validate all file integrations. Take the lead when working with internal and external stakeholders to implement and maintain file data specific to the products being supported.

h. Collaborate with Sr. Market Implementation Manager on larger initiatives. May take lead on smaller scale initiatives, by driving performance and delivery of strategic objectives and managing cross-functional resources.

i. Ensure that standard operating procedures exist for all processes that are in place for existing products as well as when new products/enhancements are introduced into the market.

j. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com