Marketing Coordinator Education (Remote)

About IHI

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For over 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic improvement of care, develops solutions to previously intractable challenges, and mobilizes health systems, communities, regions, and nations to reduce harm and deaths. IHI collaborates with a growing community to spark bold, inventive ways to improve the health of individuals and populations. IHI generates optimism, harvests fresh ideas, and supports anyone, anywhere who wants to profoundly change health and health care for the better. Learn more at ihi.org.

Position Summary:

Reporting to the Marketing Director Education the Marketing Coordinator will support the IHI Marketing/Communications Education team across multiple integrated marketing projects, social media management, and strategic initiatives. The ideal candidate will have the ability to prioritize and manage multiple projects and priorities, have excellent written and verbal communication skills, and be comfortable working collaboratively and independently.

Position Responsibilities:

Responsibilities include but are not limited to the following:

• Support the Education Marketing team initiatives with the planning, executing, and tracking of marketing plans that include email, social media, and content development
• Create, proofread, and edit copy for various marketing channels, ensuring consistent voice
• Evaluate and monitor marketing campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports
• Conduct marketing research and identify trends
• Assist the marketing managers with departmental budget tracking and expense reports
• Support strategic departmental marketing projects as assigned

Position Knowledge, Skills, and Abilities:

• Strong communication and presentation skills
• Resourceful, innovative, and a self-starter who can work collaboratively and independently
• Strong organizational and project management skills, as well as attention to detail
• Excellent written and verbal communication skills, as well as outstanding copywriting and proofreading skills
• Must be a self-starter and able to independently move projects forward, prioritize tasks and meet deadlines
• Organized and detail-oriented
• A quick learner, able to manage many projects simultaneously
• Proven ability to manage projects to successful completion and work within tight deadlines
• Commitment to IHI Values
• Commitment to equity, anti-racism, and the improvement of societal systems

Position Qualifications:

Required

• Bachelor's degree in Business Administration, Marketing, Communication, or relevant field requirement; or equivalent experience
• 1-3 years of experience in marketing, advertising, communications (experience can include internship)
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook 365)
• Firm grasp on various marketing platforms, channels, and best practices, including social, digital and email marketing

At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation, medical, dental and vision coverage, life and disability plans, FSA plans, matching 401k contributions, discounted MBTA passes, tuition reimbursement, a personal development allowance to support what matters to you, a professional development allowance to support continued learning, respect for personal commitments and flexibility to manage them, generous time off including vacation time, a paid week off between Christmas and New Year's Day, wellness and wellbeing time, and other special programs to support employee wellbeing.

IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.