Medical Assistant-Internal Medicine-Biltmore
Full Time
Asheville, NC 28803
$20.43 an hour
Posted
Job description
JOB SUMMARY:
The Medical Assistant works to assist with maintaining efficient patient flow and quality care in the ambulatory setting. Responsible for a variety of patient care, technical, and clerical related functions under the direction and supervision of their direct supervisor, medical director, Clinical Manager and/or Clinical Director. Provides a broad range of health care services. The medical assistants/LPNs may also be involved in the training and guidance of personnel. Provide patient care under supervision of a physician, NP, or registered nurse.
SPECIFIC RESPONSIBILITIES:
- Obtain and record vital signs, height, weight, chief complaint, brief relevant history, including pain status, allergies, current medications, and any other pertinent information.
- Administer medications and immunizations orally, intramuscularly, subcutaneously, intradermally as ordered by provider, asking for assistance from RN or provider if unfamiliar with medication or procedure.
- Review medical records for up-to-date problem list including patient reported medication and allergies, and diagnoses that are documented by providers.
- Provide support and comfort to patients and families during clinic visits and procedures as needed, including chaperoning during sensitive examinations.
- Participate in patient education by providing standardized, structured written/verbal information to patients regarding procedures, preparation for diagnostic tests, and chronic disease conditions as instructed by RN/MD. Refer patients who require further teaching interventions to an RN or provider.
- Provide emergency care to patients when necessary, using basic life support and automated defibrillator equipment, maintain basic CPR certification.
- Assist providers with procedures including those requiring aseptic and sterile technique.
- Assist with Quality measures.
- Follow current infection control and or isolation procedure, clean exam tables, equipment, and other work areas according to guidelines.
- Stock nursing stations, exam/procedure rooms as assigned, inventory specialty items and initiate reorder of supplies as needed.
- Ensure all supplies are up-to-date and replace expired materials as necessary
- Participates in meetings, assists with patient care, and special projects as needed.
This role description is a general description of the essential job functions. It is not intended to describe all the duties the Medical Assistant may perform.
KEY COMPETENCIES:
- Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.
- Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
- HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
- Interpersonal Skills
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
- Organizational Values
Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
- Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
- COMPUTER
- Knowledge and experience documenting patient care in an electronic health record.
- FOREIGN LANGUAGE
- Spanish speaking skills preferred.
- SKILLS
- Phlebotomy experience for patients of all ages.
PHYSICAL DEMANDS
- Light - Moderate energy level: Lift and carry 25 - 35 lbs, Push/Pull 50 - 100 lbs (empty bed, stretcher, etc.)
- Frequent (34 - 66% of Workday)
EDUCATION AND EXPERIENCE
- MINIMUM QUALIFICATIONS:
- Certification as a Medical Assistant through AAMA, AMT, NHA, NCCT.
- NHA candidates must have completed a one (1) to two (2) year diploma or degree program or have two (2) years of prior clinical experience.
- One (1) to two (2) years of medical assisting experience in a primary care ambulatory setting required.
- Certification as a Medical Assistant through AAMA, AMT, NHA, NCCT.
- PREFERRED QUALIFICATIONS:
REQUIRED LICENSES:
- Medical Assistant Certification
- Current CPR certification
SCHEDULE:
Regular attendance on-site is an essential function of this position. Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
POSITION COMPENSATION:
$20.43/hour
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina.
All MAHEC employees and learners will be required to receive the COVID-19 & Flu vaccines or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to
AskTalent@mahec.net
for support in your job search process. You could be the talent we are seeking for this or other opportunities.
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