Purpose

The Registered Medical Assistant performs delegated clinical and administrative duties providing direct support to primary care providers and some direct care to patients. Work in partnership and joint accountability with other team members to achieve Neighborcare Health’s Mission, Guiding Principles, Service Commitments, and Goals.

Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program.

In this position you will:

• Perform duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating medical provider's needs
• Demonstrate flexibility and readily assists other staff members. Maintains a safe and healthy work environments for patients, self and other
• Prepare examination and treatment rooms for use by medical providers by cleaning, stocking and arranging supplies, equipment and instruments
• Review and communicate to medical provider’s appointment schedule to determine patient visit order and solicits special instructions or requests for the day, greets and escorts patient to examination or treatment room in a respectful, warm and caring manner. Keeps patients, medical providers, and other team members, informed of medical provider's status and/or time delays throughout the day
• Interview patient to determine reason for visit; takes patient's vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; capillary blood draws, immunizations, records information in patient's medical record; and reports findings to appropriate personnel, according to WAC standard requirements
• Instruct or assist patient in preparation for scheduled procedures, in a caring and courteous manner
• Perform appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as interred by knowledge, skill level, and Neighborcare Health guidelines (e.g.., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures) using appropriate instruments, techniques, and specimen labeling process
• Support medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments
• Perform routine clerical and reception duties, as required, such as, maintaining departmental logs, answering telephones and taking massages, checking in patients, and scheduling patient appointments
• Perform other duties as assigned, such as assisting in orienting and training new staff members, transporting equipment or patient, and stocking shelves.
• Demonstrate computer literacy for charting and reviewing in Epic, our electronic medical record system
• Works within scope of practice and according to Neighborcare Health policies. Comply with regulatory requirements and standards of care

Key Skills, Knowledge and Abilities:

• Enjoy working at the top of their scope and partnering with patients, providers and the other team members
• Value team work, problem solving, engagement and adaptability
• Embraces change and practices direct communication
• Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations

Required Qualifications:

• Obtain an endorsement signed by Neighborcare Health’s CMO within 7 days of employment.
• Obtain an active Medical Assistant-Registered status within 60 days of employment from Washington State Department of Health
• Maintain a current attestation of endorsement to perform specific medical tasks signed by a supervising health care practitioner filed with the department

Our Mission
The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments
Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About us
For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

The wage range for this position is minimum $19.44/hour up to $26.97/hour maximum.

Compensation will be determined based on years of relevant experience.

Union: Yes

Full job description will be provided during the interview process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)