Job description

GENERAL DESCRIPTION OF POSITION
Managing and resolving incoming and outgoing calls regarding patient accounts. Reviewing and correcting patient accounts for accuracy.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer incoming calls regarding patient accounts and discuss payment options.
• Process daily self pay and sliding fee scale tickets.
• Work with outside vendor to resolve questions and patient disputes regarding outstanding balances.
• Audits performed from spreadsheets to review/correct accounts for accuracy and possible refunds to patients.
• May assist posting patient payments.
• Other duties as assigned.Regular and predictable attendance.
• Continuous learning in both personal and professional development.
• Consistent review, comprehension and reply of company email and related correspondence.

QUALIFICATIONS

• High School Diploma or equivalent.
• 12 to 18 months of medical billing experience (preferred).
• Strong customer service skills.
• Excellent attention to detail.
• Excellent verbal and written communication skills with the ability to professionally and effectively exchange and convey information.
• Stable work history with less than three jobs in the past five years.

PAY
$18.56/HR +DOE

Job Type: Full-time

Pay: $18.56 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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