Job description

PLEASE READ AND FOLLOW INSTRUCTIONS IF YOU WANT TO BE CONSIDERED FOR THIS JOB

PerformaX Elite Physical Therapy || Golf & Wellness Center is in immediate need of an organized and dedicated Medical Front Office Manager/Scheduler to join our staff. We see up to 60 patients/clients per day and we’re hoping to increase our efficiency by a considerable margin while still providing excellent care and support for our diverse patient population. Most of our patients are adults, between the ages of 25 and 60, who require flexible scheduling and excellent follow-through. If you enjoy fast-paced work, understand the medical authorization process and you take a meticulous approach to your tasks, we’re interested in hearing from you. This position involves communicating with patients both over the phone and in person.

IF YOU ARE SERIOUS ABOUT THIS POSITION, SEND ME A RESUME AND A BRIEF COVER LETTER. IN THE COVER LETTER, LET ME KNOW THE LAST TIME YOU MADE SOMEONE SMILE! : )

FULL-TIME HOURS (Open 7-6pm, Monday - Friday). Currently not needed on Saturdays.

START DATE - IMMEDIATELY

Medical Front Office Manager/Scheduler Responsibilities:

Answer phone calls and book appointments for consultations, evaluations and follow-up visits

Greet patients who walk into the clinic and assist them with booking future appointments

Call patients prior to their appointments to remind them of their day and time

Change appointments for patients and communicate with other health care professionals about changes to preparation

Follow up with patients to ask about the quality of service they received

Coordinate schedules with doctors, administrators and other health care professionals

Accommodate emergency appointments and resolve scheduling conflicts

Oversee all front office responsibilities

As well as:

• Obtain patient information at the time of admission and assist in filling out forms, relevant documents and case histories
• Obtain patient authorization and eligibility
• Bank deposits and balancing

• Organize and maintain confidential medical files and records
• Maintain pertinent spreadsheets provided by Director of Administration
• Apply billing codes when necessary

• Collect payments and manage basic bookkeeping tasks
• Obtain and log insurance information
• Assists with monitoring inventory of administrative supplies

Medical Receptionist skills

High school diploma/GED required

Previous clerical or administrative experience a plus

Ability to learn basic computer programs and processes

Excellent phone manner

Advanced communication and organizational skills

Basic knowledge of health care terminology highly desired

Fluent in Spanish is a plus
Related keywords: receptionist, medical receptionist, administrative assistant, medical office

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

IF YOU ARE SERIOUS ABOUT THIS POSITION, SEND ME A RESUME AND A BRIEF COVER LETTER. IN THE COVER LETTER, LET ME KNOW THE LAST TIME YOU MADE SOMEONE SMILE! : )

COVID-19 considerations:

We are an essential business and need to hire someone who is capable and comfortable working onsite during this pandemic. Please do not apply if this is not you.

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We are an essential business and need to hire someone who is capable and comfortable working onsite during this pandemic. Please do not apply if this is not you.

Ability to commute/relocate:

• Burbank, CA 91506: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Medical terminology: 2 years (Preferred)
• Computer skills: 2 years (Preferred)

Work Location: One location

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