Medical Library Assistant

Full Time
New York, NY 10021
Posted
Job description
Overview:
How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize
the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Library Assistant – Per Diem

Kim Barrett Memorial Library
Academic Training Department
Education Institute

Summary:
Reporting to the Medical Librarian, the Library Assistant supports routine library operations for improving effective access to information resources which encourages excellence in patient care, teaching, learning, and research conducted by the Hospital for Special Surgery and its affiliations. The Library Assistant primarily supports Document Delivery Services, performing a variety of tasks depending on client request volume and priorities. Tasks may include electronic request processing, scanning documents, and re-shelving materials.

Job responsibilities include but are not limited to the following:
  • Provide the highest level of customer service to all members of the HSS staff, residents, fellows, medical students, and visitors.
  • Acts as a User Services team member, providing consultation services at the library desk answering in-person directional questions, as well as queries received by email or phone.
  • Escalates research questions and in-depth searches to the Medical Librarian and records client interactions.
  • Helps with upkeep of library including database management, shelf reading, library website maintenance.
  • Will cover the front desk independently.
  • Other duties as assigned in support of the library’s function.

Preferred Qualifications:
  • Enrolled in ALA-accredited MLS program.
  • Experience with Microsoft Office Suite; Content management or electronic document management systems.
  • Ability to work both independently and as part of a team, excellent oral and written communication skills, attention to detail, outgoing personality with a desire to provide excellent customer service, adaptable to a changing work environment and departmental priorities, and familiar with online searching.
  • Must be comfortable providing customer service both in person and on the phone.

Hours:
14 Hours per week between Monday – Friday 8am-5pm. Must be able to work onsite at least one day a week.

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