Job description

We are looking for someone with strong leadership qualities, who is extremely customer-service focused with strategic planning and critical thinking skills, to serve as office manager for our pediatric primary care practice.

The office manager is responsible for overseeing all things related to office administration, staff leadership, and customer service. The office manager is expected to develop practice service standards, as well as productivity and financial goals while exercising independent decision making, judgement and resolving problems.

We have three locations - this position is primarily based in the Mesquite office, but will require some visits to our Forney and Plano locations.

Position Responsibilities:

• Oversee and coordinate day-to-day practice and administrative activities within the clinic.
• Ensures Tots N Teens practices and protocols are in place throughout the office for check-in, check-out, phones, postings, deposits, etc.
• Ensure staffing levels to maintain efficiency of office operations.
• Work in conjunction with owner and providers to develop and manage procedures related to patient flow, patient satisfaction, practice volume, insurance verification, billing and collections, and staff training.
• Periodically audit and analyze office performance to ensure compliance with established policies and procedures.
• Identify opportunities to increase patient numbers and office efficiency.
• Ensure effective, consistent implementation of all AR and collection guidelines.
• Oversee office expenditures, including inventory and staffing hours.
• Credentialing providers and practices.
• Ensure all locations are fully staffed and trained, and that team members are performing the job satisfactorily.
• Lead others to accomplish organization goals and objectives, providing meaningful coaching and mentoring to all staff members.
• Oversee employee relations and performance issues, including the annual review process.
• Will be expected to be fully trained on all support staff positions, and available to cover for urgent staffing shortages.

Position is full-time, Monday – Friday.

If you think you would be a good fit in our practice, please send us your resume and salary requirements today.

Job Types: Full-time, Contract

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Pediatrics

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Mesquite, TX: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Management Experience: 1 year (Preferred)
• Pediatrics: 1 year (Preferred)
• Strategic planning: 1 year (Preferred)

Work Location: In person

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