Job description

About Medical Access Urgent Care:

Medical Access Urgent Care has been providing comprehensive care for your community and businesses for over 25 years. Medical Access has expanded and grown with locations to include Germantown, Maryland, Alexandria, Virginia, and Woodbridge, Virginia offering extended hours and weekends. Medical Access offers a broad spectrum of services to meet your unique needs, taking care of patients of all ages, including urgent care, primary care, occupational health services, physical therapy, lab testing, annual testing, allergy tests, and sleep studies. Our clinics are fully equipped with x-ray and lab services. At Medical Access, our experienced, certified, knowledge, multilingual, caring medical staff, continuously strive to achieve quality of care, attention, and compassion.

Position: Medical Receptionist, Medical Access Urgent Care

Location: Germantown, Maryland 20874

Position Type: Full-time and part time availability

Learn more at: https://www.medicalaccessmd.com/

What are we looking for?

Medical Access Urgent Care is immediately looking for a friendly, excellent customer service oriented, patient driven, experienced medical receptionist for our Germantown, Maryland clinic location.

PRIMARY FUNCTION:

This position is responsible for greeting and registering patient, handling incoming calls, obtaining and recording pertinent data from the patients and providing administrative support.

MINIMUM REQUIREMENTS:

• Minimum of 1-2 years of experience working in a healthcare environment preferably in a physician’s office or ambulatory medical facility.
• Demonstrated ability to use computer databases, prefer experience with Medical Manager Program.
• Excellent communication skills.
• Customer service oriented attitude and behavior.
• Detailed-oriented.
• Ability to perform basic math computations.
• Typing accuracy with a minimum speed of 65 wpm.

ESSENTIAL FUNCTIONS:

1. Greets and registers patients.

2. Obtains pertinent information and ensures that patients fill out required forms correctly and obtains copy of driver’s license, insurance card and other pertinent information.

3. Handles incoming calls and messages left on front desk phone.

4. Accurately enters data into Allscripts and updates information as needed.

5. Collects co-pays and other fees at time of service and accurately records receipt

6. Processes incoming faxes and faxes reports to companies and referring physicians as requested by the physicians.

7. Follows-up with companies if a company’s employee comes without authorization or correct paperwork.

8. Prep charts for the next day appointments.

9. Keeps reception area and front desk area neat.

10. Completes other duties as assigned.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Healthcare setting:

• Clinic

Medical specialties:

• Urgent Care

Schedule:

• Evening shift
• Every weekend
• Rotating weekends

Ability to commute/relocate:

• Germantown, MD 20874: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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