Job description

Job Description: Medical Receptionist

Purpose
The purpose of this policy is to provide a job description for the Ambulatory Surgery Center’s medical receptionist.

Scope
This policy applies to medical receptionist at each USDH affiliated ambulatory surgery center.

Definitions
Provides secretarial and check in support to the ASC.

Reports To
Director of Endoscopy Operations

Nurse Manager

Registered Nurses

Regulatory Requirements
High school graduation or equivalent

Basic computer skills

Minimum of one-year medical receptionist experience preferred

BLS certification preferred

Job Summary
Greets patients and visitors entering the ASC.

Check in patients to the ASC.

Prepares daily medical records with appropriate forms and medical records for scheduled procedure(s).

Reconciliation and scanning of completed medical record into the EMR system.

Uploads pathology results and sends to referring physician.

Answer phones, take messages, and forwards calls.

Schedule patients for follow up visits and procedures, as directed by physician.

Sorts incoming mail and faxes, as indicated.

Collects co-pays, as indicated.

Assist patients to their cars, as indicated.

Participates in performance improvement activities within the department.

Understands the infection control program, emergency preparedness program, safety program, and quality assurance/risk management program.

Participates in the organization, par levels, and maintenance of endoscopy equipment and supplies.

Understands policies, procedures, and standards for the ambulatory surgery center based on current
CMS, DOH, and accreditation bodies.

Participates in inspections and surveys, as indicated.

Participates in continuing education activities required for competency.

Maintains professionalism within the center.

Maintains confidentiality of patient information.

Performs other duties as assigned, within the capacity of individual knowledge and expertise.

Physical Demands
Moderate periods of sitting, walking, standing, lifting and computer use.

Bloodborne Pathogens Classification
In accordance with the Occupational Safety and Health Administration (OSHA) this position is classified as Level 1 related to anticipated exposure to body fluids. Exposure to blood or other body fluids may occur while performing duties associated with minor first aid, assisting in procedure, decontamination of endoscopes/equipment, potential sharps related injuries, or cleanup of body fluids. These tasks should be conducted by trained staff whenever possible. Annual bloodborne pathogens training is required.
Hepatitis B vaccination is offered.

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Job Type: Full-time

Benefits:

• 401(k)
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free flu shots
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Uniform allowance
• Vision insurance

Healthcare setting:

• Ambulatory surgery center

Medical specialties:

• Gastroenterology

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Pottstown, PA 19464: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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