Medical Services Administrative Assistant

Canaan, CT

Who We Are:

We are a dynamic, fast-paced and growing company that values innovation and an obsession with providing Best in Class service to our customers. Mountainside, founded in 1998, is a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a role in our success.

What We're Looking For:

We are looking for an energetic, enthusiastic, and client-driven employee. Someone who is comfortable working in teams with different backgrounds and expertise and understand the importance of collaboration to deliver the best possible care for our clients. An employee who is persist in accomplishing objectives, have excellent attention to detail, and is comfortable setting priorities. If you believe that you can contribute to the success of our organization and are looking for a work family to join for the long term, then you've found the right place.

40 Hour Work Schedule:

• Monday - Friday

Your Role:

• Personal assistance to Chief Medical Officer, Detox and Psychiatry departments
• Manage daily workflow of Chief Medical Officer's Calendar; including scheduling appointments, maintaining calendars, department and group meetings, expense reports, files, etc.
• Screens, reviews, and flags pertinent and essential emails
• Gathers and Organizes Monthly Metrics and Reports for Detox, Medical and Psychiatry departments; Submits Agenda and Metrics before Monthly Check-in Meetings
• Coordinate with schedulers the clients' appointments for Detox, Residential and Outpatient Services, as related to Psychiatry
• Oversees and determines coverage plan for Medical staff PTO and callouts
• Completes referral documentation for Medical APRN when client has scheduled appointment or is being sent to hospital
• Input medical documentation in client chart following any outside appointment or hospital visit
• Provides coverage for benefits investigation for Sublocade; tracks and handles process to ensure timely and accurate delivery; responsible for reorder or transfer of order to alternate provider/location
• Assists in ensuring Medication Assisted Treatment log is updated and accurate for all locations; completes random audits and tracks samples for Chief Medical Officer
• Oversees process and order completion for PGT and EKG testing
• Oversees Quest lab process to ensure timely response to orders and billing
• Conducts weekly audits related to appointments
• Coordinate with leadership for group coverage on Detox in the absence of scheduled presenters (Wellness, Clinical and Tech run groups)
• Completes payroll and PTO approval for Medical and Detox staff
• Assists with Prior Authorization's and insurance overrides for prescribed and specialty medications
• Handles all FMLA/Disability paperwork and requested letters

Qualifications:

• Bachelor's Degree, or equivalent education - preferred
• Minimum of three years administrative support experience in a medical setting - required
• Minimum 1-year experience/knowledge in Substance Abuse treatment field - preferred
• Minimum 1-year experience/knowledge in specialty medication Prior Authorizations - preferred
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams & PowerPoint) - required

Compensation:

• The base salary for the position is $42,000 - $55,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.

Employees of Mountainside are subject to mandated Covid-19 vaccinations (including boosters) under Connecticut, New York and New Jersey's Executive Orders.

Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.