Job description
Microsoft Dynamics CRM Functional Consultant to join large Microsoft Dynamics CRM projects. The Dynamics CRM Functional Consultant will be responsible for reviewing client business processes, re-engineering the client’s processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.
Role :
- Interact with prospects / clients to understand business requirements and document the same
- Conduct business process analysis and create Fit/Gap report
- Create Solution design to address client business, interface and performance requirements
- Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
- Create functional requirement and functional design for customizations
- Create estimates for implementation tasks
- Provide MS Dynamics SME expertise to client and mentor team members
- Data migration (Data mapping) from external systems into MS CRM
Qualifications:
- Strong written communications especially related to articulating technical specifications
- 2 years experience with Microsoft Dynamics /365 CRM
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