Job description
Overview:
It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
Encantado is seeking a Network Field Technician to support a major national laboratory. The mission is to deliver secure, consistent, and capable network and virtual services to ensure faster realization of business value to the client and its customers. This organization is responsible for providing secure, consistent, and highly available network infrastructures and virtual services to meet corporate and mission IT needs. Virtual Services will enable people to work with confidence in a secure computing environment. This support includes network and virtual services development, design, implementation, testing, trouble resolution, network monitoring tools, and maintenance contracts.
Responsibilities:
The Network Field Technician is responsible for the following for Enterprise users.
- Provide Network Field Support Services:
- Review incoming IT Service Desk requests and resolve customer requirement issues
- Coordinate with Network Advanced Field Operations Team as needed to support activation of device ports
- Experience Virtualization, Access Points
- WAN, LAN, Wireless (Aruba)
- Juniper
- Cisco
- Brocade
- Cable Installation, Information Technology
- TC IP
- Windows Server or Active Directory
- Ability to obtain and maintain a security clearance
- AA with 3 years’ experience or 6 years’ job related experience.
Desired skills:
- Knowledge with ITSM
- ITIL Certified
- GPON
About Us:
Encantado Technical Solutions (ETS) is an unpopulated Small Business Administration-approved mentor-protégé joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above.
It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.
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