Full Time

Dallas, TX

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Network Connex, through our operating companies, Advantage Engineers, CCSI Networks, Fairhaven, National Technologies and Verticom, provides network design and implementation services for some of the world’s most sophisticated networking and data infrastructure companies. Our clients include wireless service providers, network service providers, cable MSO’s, data center operators, hyperscale cloud companies, and Fortune 500 enterprises.

The MSO Network Technician is a lead technician role that provides leadership and installation services across multiple platforms in support of many forms of communications facilities and networks.

Technical responsibilities include:

• Working independently and leading a team to install and troubleshoot networks with various pieces of electronic gear and cabling systems to support our customers.
• This role is 100% travel.
• All travel expenses are paid, prearranged, and booked by the company.

Essential Job Functions:

• Independently lead and completed Fiber optic jumper and electronic installation activities
• Network equipment installation activities Secondary DC power installation activities Electronic equipment, modules, cards, and SFP installation activities Independently lead and complete transport circuit turnup and validation Troubleshooting for all the above installation activities
• Work autonomously and safely in a live network environment Coordinate with the customer NOC, field staff, engineering, and management to identify, troubleshoot and mitigate issues
• Review, update, augment, and provide timely job documentation
• Test and install fiber jumpers, ethernet, and coax Ability to use a computer for network configuration activities, inputting IP addresses, loading scripts, etc.
• MS Office and basic computer skills - Outlook, Excel, Word,
• Visio Install, run power, and wiring of different network devices, and network line cards used by the customer such as Nokia Photonic Switches (PSS8, PSS16, PSS32), Nokia 7250 IXRs, Juniper QFX5110, Juniper QFX5200, Juniper EX4300 Dell Poweredge R750, Opengear CSV, XMF-R, Cisco NCS-5501, Cisco ASR 9903 and 9906, Harmonic REEF, CMTS, RPHY gears, etc.
• Test and turn up, commissioning, device configs/script loading.
• Ability to read and understand engineering packages, wiring diagrams, designs, and rack facials.
• Site surveys Create A-Z running list
• Print labels per customer requirements
• Use different test gear to test cables, circuits, or networks- from basic continuity testing, VFL, DSAM, ORT (operational readiness testing), FRP (First RPD provisioning), DOCSIS validation, video validation checks, VOD stream check, different scanners, etc
• Use different cabling tools (crimpers, prep tools, etc)
• Scope, clean fibers Secondary or small gauge DC power knowledge Structured cabling/ISP wiring- RF, ethernet, fiber, DC. Create SMOP, completion forms, and other forms required by Comcast BOM creation- from consumables, different types of cables and connectors including DC and fiber, breakers/fuses, and anything required for projects.
• Can work days and nights
• Work on different hub and headend environments
• Detail-oriented, ability to follow instructions.
• Ability to work on their own, especially during migrations/cutover
• Troubleshooting skills from basic cable tracing to rollbacks
• Team player
• Hyper-focused on quality of work 100%
• Travel Required

Knowledge, Skills, or Abilities:

• Basic understanding of CATV head end systems including Remote PHY, DAA Architecture
• Basic understanding of network layouts and components and their functions
• Basic knowledge of DC Power Troubleshooting skills

Desired Knowledge, Skills, or Abilities:

• Knowledge of cable TV systems, head-ends, and equipment
• Knowledge of Telco (ILEC) central offices, LDPOP, MTSO, and equipment

Education and Experience:

• 5+ years of field network installation and troubleshooting experience
• 5+ years working with documentation on technical jobs (JCR, SOW, etc.)
• 3+ years of leading work/jobs in the field Physical Requirements:
• Must be able to lift 100lbs
• Must be able to pass drug screening

Network Connex provides a comprehensive benefits package including 401(k), health, dental, vision, life, and disability insurance. Network Connex is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or national origin. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.