Job description
$250 Welcome Bonus Now Available - See Manager for Details!
The Glass Light Hotel and Gallery in downtown Norfolk is seeking qualified candidates for the position of:
Night Audit
Our team will be actively engaged in creating unique experiences for guests unlike any other in the area, blending all service touch points and delivering warm, friendly and personalized service….Exactly Like Nothing Else.
Summary:
This will be an integral position supporting the overall efforts of the hotel during the overnight hours, typically Tuesday through Saturday 11:00pm – 7:00am. Successful traits include a blend of hospitality and accounting. You will be the hotel leader during the overnight hours.
Responsibilities:
- Ensure a high level of guest interactions seamlessly executed across the PM/AM shifts.
- Answer incoming and in-house calls.
- Complete night audit functions as detailed i standard operating procedures.
- Respond to guest inquires in a prompt and courteous manner.
- Accurately account for financial transactions during the shift.
- Prepare guest billing for current and future days.
- Ensure for the safety and security of all guests and associates.
- Provide accurate and timely communications across various departments via e-mail, text and written formats.
- Flexible schedule as hotel operates 24/7 365 days a year.
- Position will require extended time standing and walking.
- HAVE FUN, LEARN AND GROW
Free parking for all associates!
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