Job description
- Provide exceptional service to all hotel guests during their stay
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Experience in the hospitality industry or guest services is preferred, but not required
- Requires a flexible schedule that allows for overnight shift hours
- Some college is preferred but a high school diploma or equivalent is required
- Great communications. and excellent customer service skills are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- ONQ experience preferred
Located along I-285 in Perimeter Center, we're eight minutes from North Springs Transit Station. Northside Hospital Atlanta and Emory Saint Joseph's Hospital are 10 minutes drive. Downtown is 14 miles away.
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