Working Title: CEWD Registration Specialist
Job Class: Office and Administrative Specialist, Intermediate
Agency: Minnesota State

• Who May Apply: Open to all qualified job seekers
• Date Posted: 12/09/2022
• Closing Date: 12/19/2022
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Minneapolis CC-AFSCME
• Division/Unit: MnSCU Minneapolis CC / MnSCU Minneapolis CC Classifd
• Appointment Type: Temporary, Part-time
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $18.55 - $24.60 / hourly
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Continuing Education and Workforce Development
• Anticipated Start Date: 01/09/2023
• End Date: 04/11/2023
• FLSA Status: Nonexempt
• Telework Eligible: Yes, Partial
• Designated in Connect 700 Program for Applicants with Disabilities: No

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

The Registration Specialist provides front desk customer service, registers students into non-credit courses and trainings offered by the Continuing Education and Workforce Development (CEWD) Department and is responsible for generating the courses and trainings offered by the CEWD Department as determined by the Customized Training Representatives and Director. Serves as the primary first contact and initial impression for clients, students, vendors, and instructors.

Condcut and coordinates the registration of students into CEWD courses. This position creates and maintains continuing education and customized training courses in School Today (RST) schedules classrooms for these courses, processes student registrations, and schedules and reports on results of student surveys.

This position may be eligible for partial telwork per the Minneapolis College's Telework Guidelines.

Minimum Qualifications

• Interpersonal communication and interviewing skills sufficient to determine continuing education and training customers’ concerns and respond to questions.

• Ability to use demonstrated customer service skills to interact with others and respond with common courtesy, tact, interest in positive problem resolution, empathy, and logical organization of ideas.

• English skills (speaking, reading, writing) sufficient to explain procedures and serve as a resource to students, vendors, instructors, and staff.

• General office practices and procedures including typing and data entry sufficient to create standard courses and register students.

• Computer skills and knowledge of software programs such as MS Outlook, Word, PowerPoint, Excel, and Access sufficient to enter and retrieve data, and format email and correspondence.

• Math skills sufficient to correctly execute a range of payment, payroll, invoice, and other calculations.

• Ability to organize and prioritize own work sufficient to organize multiple tasks simultaneously with attention to detail, time management, and follow through.

• Demonstrates an ongoing understanding of cultural fluency. Incorporates culturally responsive practices, and actively engages in antiracism professional development learning opportunities

Physical Requirement

• Ability to push loaded carts with books and training materials across campus, including outdoors across streets and up curbs.

• Ability to lift up to 40 pounds on a regular basis.

Additional Requirements

Former and current employees of Minneapolis Community and Technical College must be in good standings for consideration.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Tiffany Lor at tiffany.lor@minneapolis.edu or 612-659-6844.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Tiffany Lor at tiffany.lor@minneapolis.edu.

About Minnesota State

Minnesota State is the third largest system of state colleges and universities in the United States and the largest in the state with 26 colleges, 7 universities and 54 campuses. Minnesota State is making a difference; from the students we serve, to our business partners and to those we employ

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.