Job description

As a Conserva Office Administrator and Customer Support Expert you are a self-starter with outstanding organizational skills who has experience with office management and the MicroSoft suite of products. You will be primarily responsible for the general operation of our office with duties including greeting visitors, answering incoming phone calls, working in our CRM enterprise software to schedule customers, invoicing through QB Online, commencing the initial sales process with our proven sales training, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity.

BENEFITS AND COMPENSATION

• Career advancement opportunities
• Competitive compensation
• A great work environment with a team atmosphere
• Benefits for qualified individuals

RESPONSIBILITIES

• Overseeing general office operation
• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers
• Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc.
• Answer all incoming sales, service, and vendor phone calls
• Coordinate the installation and service department
• Maintain databases such as Contact Management System, Access, etc.
• Manage customer mailings, incoming mail, and email
• Manage calendar of events
• Update and manage various reports and programs (sales, phone, loyalty, etc.)
• Order inventory and supplies

REQUIREMENTS

• 2+ of experience in office administration
• Outstanding organizational skills manage multiple priorities in a timely fashion
• Exposure to customized Customer Relationship Manager (CRM) systems
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Word, Excel, and Powerpoint
• Problem solver and systematic in approach

Job Types: Full-time, Part-time

Pay: $13.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Ypsilanti, MI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 2 years (Required)
• Administrative experience: 2 years (Required)

Work Location: In person

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