Job description

We have an immediate need for an Office Assistant/Customer Service Rep/Dispatcher to join our team. This is a great opportunity for someone who enjoys a position doing a variety of administrative tasks. The ideal candidate will be proficient in Word, Excel and Quickbooks, be detail oriented, and able to multi-task in an open office environment. A substantial part of the job will include talking on the phone. Experience in a similar type role in a trade related industry is desired, but not required.

Position Summary: To assist with administrative functions such as: answering phones, scheduling appointments and dispatching technicians; performing general office and bookkeeping functions. Provide administrative support to entire company as needed using a variety of computer and organizational skills.

Qualifications:

• 1 year of related experience working in an office
• Able to communicate clearly in English both verbally and in writing
• High school diploma or general education degree (GED)
• Computer skills-keyboarding & 10 key
• Basic accounting skills, being familiar with QuickBooks is a plus
• Ability to work efficiently in an open office environment
• Geographical knowledge of Fannin County and surrounding areas.
• Highly organized and detail oriented
• Ability to multi-task with interruptions
• Able to answer multi-line phones
• Intermediate computer skills (proficiency with MS Word, Excel, Outlook)

Essential Duties:

• Answer the phones
• Perform outstanding customer service
• Assist in dispatching service technicians or assisting the service technician when needed
• Place orders with vendors as directed
• Maintain filing system
• Prepare deposits
• Post daily payments against accounts receivable
• Process daily paperwork for all jobs including but not limited to input of employee time, processing payments, updating customer files, scanning, registering equipment, etc
• Process customer financing
• Assist owner with written correspondence to vendors & customers as needed
• Process Account Payables & invoices
• Other duties as assigned

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Ravenna, TX 75476: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Office: 1 year (Preferred)

Work Location: In person

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