Help at Home is hiring a Office Sales Assistant in our Warren, MI. office - Come join our team!

Starting pay ranges from $17-$19 an hour!

Offering weekly pay!

Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

BENEFITS

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs and 401K.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

GENERAL PURPOSE

The Office Sales Assistant will handle telephone inquiries and expands our client base. Demonstrates Help at Home's value proposition by providing friendly, conscientious and caring service.

PRIMARY RESPONSIBILITIES

• Receives and responds to incoming calls and inquiries into agency services.
• Coordinates procedures to qualify potential new clients for reimbursable services:
  • Notifies the state to visit the potential client.
  • Sets up a visit to the home with the Client Coordinator who will deliver information, service plan and contract.
• Performs proactive outreach to source new prospects:
  • Follows up on the existing database of individuals who have not yet contracted services.
  • Follows up on leads.
• Maintains the database with results of all contacts.

COMPETENCIES

• Knowledge and Experience. 2 years of college plus prior experience with customer service or telephone sales is desirable but not required.
• Proficient computer skills, including MS Office
• Personal accountability. Self-motivated; organized; maintains confidentiality; complies with all policies and procedures.
• Interpersonal Skills. Friendly, persistent and confident. Demonstrates the ability to function as a team member; excellent communication skills. Negotiation skills and the ability to influence outcomes.
• Flexibility to adapt to a dynamically changing environment

Office Sales Assistant's must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.