Office Specialists: College Store & Textbook Center Clerks
Full Time
Minneapolis, MN 55403
Posted
Job description
The Minneapolis College Store and Textbook Center is seeking 10 temporary Clerks to provide the following assistance in preparation for Spring Semester 2023: in-store, e-commerce, shipping/receiving.
Under general supervision and procedural control, clerks provide customer service to Minneapolis College Store and Textbook Center customers on matters relating to e-commerce and in-store sales. Clerks may also assist with shipping and receiving of merchandise for the Store. These positions also provide assistance to Store staff with day to day operations during peak periods. These positions also provide clerical services necessary to perform general office tasks in support of Store operations.
Required Qualifications
Under general supervision and procedural control, clerks provide customer service to Minneapolis College Store and Textbook Center customers on matters relating to e-commerce and in-store sales. Clerks may also assist with shipping and receiving of merchandise for the Store. These positions also provide assistance to Store staff with day to day operations during peak periods. These positions also provide clerical services necessary to perform general office tasks in support of Store operations.
- All clerks must have knowledge of English (speaking, writing and/or reading orally) sufficient to speak, read, understand and respond to a variety of written and spoken communications.
- All clerks must have the ability to use customer service skills in person, on the phone and online to provide effective general and specialized office support with courtesy, tact, interest in positive problem solving, empathy, and to organize ideas logically.
- All clerks need math skills sufficient to perform simple math functions and make change.
- All clerks must have computer and technology skills sufficient to process online and POS orders.
- Store clerks need clerical ability and technical skills necessary to carry out cashiering function and control the change and return of funds.
- One year experience in customer service for all clerks.
- Understanding of point-of-sale (POS) and/or e-commerce systems for all clerks.
- Strong documentation skills to communicate information effectively to a wide variety of clientele for all clerks.
- Ability to operate modern office machines and possess proficiency with personal computers and software including Microsoft Office and Outlook email for all clerks.
- Demonstrate an effort to improve cultural competence and actively takes steps to include diversity training in professional development for all clerks.
- Knowledge of Minneapolis College Store, Textbook Center and College policies and procedures for all clerks.
- Knowledge of shipping methods, packaging, and inventory control for shipping/receiving clerks.
Physical Requirements:
Other Requirements:
About Benefits Info
- All clerks must have the ability to stand for up to eight (8) hours per day with frequent bending, lifting, maneuvering of carts and hampers.
- All clerks must have the ability to lift/move materials weighing 15 – 70 lbs. on a daily basis.
Other Requirements:
- Current and former employees must be in good standing with Minneapolis College (MCTC).
Posting Number MC20-304P 0 Re-posting No Desired Start Date Position End Date (if temporary) Open Date 11/21/2022 Close Date 12/16/2022 Open Until Filled Yes Special Instructions Summary
Application Procedure:
Interested individuals should apply online on or before the job posting closing date via the Minnesota Management and Budget link
Careers
website, Job ID# 60851 or go to https://mn.gov/mmb/careers/. Application materials submitted by any other method cannot be accepted.
Accept Applications Yes Posting Contact Sue.Szabo@minneapolis.edu Equal Employment Opportunity Statement
An equal opportunity, affirmative action employer, and encourages application from
underrepresented groups. Recognized as a Beyond the Yellow Ribbon (BTYR) employer. A
member of the Minnesota State colleges and universities.
underrepresented groups. Recognized as a Beyond the Yellow Ribbon (BTYR) employer. A
member of the Minnesota State colleges and universities.
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