General Summary

Supervises and works with clinical staff and the daily operations of clinical sites. Provides leadership in coordinating and implementing standards for clinic operations. Communicates effectively and professionally with all members of the health care team in reference to client's health status. Provides support and leadership to staff who are managing clinic function through routine policies and procedures. Develops and provides clinical measures to clinical staff and physicians as required.

Duties & Responsibilities

Collaborates in recruitment activities, including interviews, onboarding and training of potential candidates and new hires to ensure adequate onboarding

Oversees the scheduling, assignment, and supervision of employees within area to allow for adequate staff for operations

Collaborates with all members of the health care team to develop and enact patient care strategies to allow for adequate patient treatment, designs and implements routine work procedures to allow for standardization and increased operational efficiencies

Conduct performance reviews for direct reports and provide performance input for indirect reports to improve and maintain quality and performance levels

Oversees safe operations of the clinic for safe efficient care for patients and to provide a safe workplace for staff, provide oversight of compliance specific to departmental operations to maintain compliance with regulatory and legal standards

Analyzes the quality of patient care based on evidence based practice and institutes changes in procedures when necessary to meet or exceed organizational goals

Promotes patient experience to ensure adherence to care principles and maintain or improve the patient/customer experience

Responsible for financial performance of the unit towards budgets and financial targets

License/Registration - Issued by Florida or Compact State