REQUIRED EDUCATION AND EXPERIENCE:

• High School Diploma or GED; AND
• Three years of progressively responsible administrative support work with extensive public contact; OR
• Equivalent combination of education and experience.
• Completion of Associate's Degree or higher can be substituted for up to one year of experience.

• Comprehensive records retention knowledge as set forth by the Washington State Archives.
• Washington State Department of Licensing Vehicle Field System Certification preferred, but not required.

• The successful incumbent will or may have unsupervised access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting.
  • Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position:
  https://www.dshs.wa.gov/ffa/disqualifying-list-crimes-and-negative-actions

Please note: The incumbent is responsible for obtaining and maintaining all of the following required licenses, certifications and other requirements.

Prior to employment, the successful candidate must:

• Must obtain state certification: Washington State Department of Licensing Vehicle Field System qualification within one year and certification within two years of appointment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT
(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Kitsap County provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.)

• Walking, bending, stooping and twisting.
• Reaching above and/or below shoulders.
• Handling/grasping documents for equipment.
• Sitting and/or standing for short or extended periods of time.
• Clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person, on the telephone, or using other electronic media.
• Repetitive motions for computer/tool/equipment use.
• Requires exertion of force of 50 pounds occasionally, 10 pounds frequently, and/or 5 pounds continuously to lift/carry/move objects, files/documents, and field equipment necessary to conduct inspections.
• Ability to work in an open office environment.

In this role, you will have the opportunity to:

• Enter, retrieve and update records within the State Department of Licensing and document recording systems.
• Examine, administer, process and issue vehicle/vessel license and title transactions or legal documents in accordance with applicable state laws, rules, regulations, policies and procedures.
• Interact and communicate appropriately with the public face-to-face, by phone, or by email in an efficient, effective and courteous manner.
• Verify transactions are complete and all required legally correct documentation is presented.
• Process and calculate the cost of a variety of complex documents for vehicle and vessel.
• Collect the correct fees in the form of cash, check, money order, credit or debit card and in house charge accounts.
• Balance cash, checks and credit card receipts received at the end of each day.
• Utilize various hardware and software to capture, image, and store information in an electronic file format.
• Retain and dispose of documents containing privacy information appropriately and in accordance with state records retention schedules.
• Conduct daily inventory of license tabs and plates; maintain appropriate level of inventory at individual workstation, reconcile, research and correct discrepancies in assigned inventory.
• Collaborate with inter-departments such as the County Treasurer, County Assessor and Department of Community Development to ensure the appropriate documentation is provided; if documentation is incomplete, conduct research to locate documentation.
• Perform data searches using a computer to develop or recover information for the public and other agencies.
• Apply routine accounting practices in balancing daily receipts and other fees associated with cashiering.
• Investigate and resolve customer questions, problems and complaints. Initiate and respond to correspondence when needed.

• Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.
• This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA)
• This position is covered under AFSCME Local 1308 Courthouse Employees collective bargaining agreement. To view the bargaining agreement please visit our website: https://spf.kitsapgov.com/hr/Documents/CBA-AFSCME1308.pdf (Download PDF reader) Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions.
• Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
• Work hours for this position are Monday – Friday, 8 a.m. – 4:45 p.m.