The DSV Road Operations Manager oversees the location’s operations. They participate in efforts to grow the business unit, while increasing the market presence of our Company as a premier logistics provider. The Operations Manager helps to build the division and location, and interacts daily with the team and clients to help build relationships and search for new/additional freight business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs the day-to-day duties associated with being the Operations Manager, assigned by senior leadership.
• Monitors and drives the development and growth of the business program.
• Increases sales through development of new clients and existing clients.
• Develops and analyzes daily, weekly, and monthly reports for accuracy, trends, and areas needing sales development.
• Continuously searches for ways to improve operational processes, define structure and increase productivity.
• Ensure compliance to policies, procedures, service standards, and increased business growth.
• Acquires and applies professional/technical knowledge, skills, experience and judgment to accomplish results that contribute to the strategic business plans.
• Motivates and supports co-workers, integrates and promotes the Company Values into daily actions and interactions (Integrity, Innovation, Teamwork, Dedication and Respect).
• Ability to cooperate with DSV branches on both sides of the border and create added value as a gateway between Mexico and US.

SUPERVISORY RESPONSIBILITIES

• N/A

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• 5+ years’ experience in transportation brokerage, or third party logistics field with comprehensive knowledge of LTL, Truck Load, and current trucking marketplace.
• 5 years’ experience in management or similar role.
• College degree or experience in lieu of education.

Computer Skills

• High PC proficiency Microsoft Office, Excel, Word and PowerPoint

Language Skills

• English (reading, writing, verbal)
• Spanish (reading, writing, verbal)

Mathematical Skills

• Intermediate

Other Skills

• Comprehensive knowledge of LTL, Truck Load, the current trucking marketplace
• Highly developed organizational and people skills
• Good communication skills are essential
• Ability to build and maintain positive business relationships and function within a group dynamic
• Demonstrated ability to obtain an in-depth understanding of the diverse needs of each client and assume ownership of growing the business.

• Must have excellent customer service skills,
• Demonstrated ability to develop and prepare analytical reports
• Requires the ability to self-direct, work without supervision
• Balance multiple duties at once
• Possess a high attention to detail.
• Must be a "team player"

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

OTHER INFORMATION

Domestic and international travel up to 25%

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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