Job description

Production Assistant - Tier 1

Supervisor: Production Manager

Job Description:

The Production Assistant coordinates with the Production Manager in planning and performing production related activities related to roofing projects. Additionally, they will provide any administrative support related to teams that complete these projects including, but not limited to, answering customer/subcontractor inquiries.

Duties and Responsibilities:

This is a clerical Position

• Interact in person or over the phone with customers, subcontractors, and vendors in a professional and helpful manner, taking care to ensure resolutions to any concerns.
• Prioritize, plan, schedule and manage production activities to meet roofing project objectives in timely and cost-effective manner.
• Develop process improvements to improve workflow efficiency and identify production issues, analyze root causes and derive resolutions.
• Perform inventory management and report warehouse status to Manager.
• Support the management of subcontractors’ employment documentation and invoicing.

Qualifications & Skills:

• 1+ year of customer service and/or production-related role
• High School diploma
• Experience with Microsoft Office/Google Workspace, CRMs and multi-line phone systems
• Great customer service and team skills
• Excellent organizational and computer skills

Physical Requirements:

• Ability to lift up to 30lbs
• Repetitive dexterous tasks and long periods of sitting or standing
• Must be able to pass a background screening and drug screening
• Drug-Free Workplace

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned, to ensure workload coverage. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Longwood, FL 32750: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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