Operations Lead, Venture Café Global Institute - Cambridge, MA
Full Time
Cambridge, MA 02142
Posted
Job description
Are you the one who keeps everything on track? Are you a planning and process wizard with an eye for detail? Do you gravitate towards purpose-led work? Then you belong at Venture Café!
Since 2009, we have convened over 550,000 innovators, creatives, developers and civic-minded leaders around the world, building a global community of entrepreneurs and innovators that provides open access to capital in a multitude of ways; human, social, economic, intellectual and political capital.
Are you ready to help us make an impact?
ABOUT VENTURE CAFÉ GLOBAL INSTITUTE (VCGI)
We connect change-makers to opportunities locally and globally in Boston, St. Louis, Rotterdam, Miami, Tokyo, Philadelphia, Sydney, Providence, Warsaw, Phoenix and Monterrey, with more sites in development!
What began in 2009 as a simple idea within the Cambridge Innovation Center (CIC) in Massachusetts to better connect people, ideas and resources has become a movement. If we’re going to solve humankind’s biggest and most pressing challenges, we need as many as possible involved. We believe that one day, across the world, we will all participate equally in the process of innovation — making our world a better place.
OUR CONNECTION TO CIC
CIC (Cambridge Innovation Center) is the founding organization and physical home of Venture Café in most cities. CIC is a global leader in building and operating innovation campuses that support the growth of entrepreneurs and startups. Founded in 1999 with a single location in Kendall Square, the company now operates more than 1 million square feet of shared workspace, wet labs, and event space in the US, Europe, and Asia. Its campuses are frequently located adjacent to or on the land of leading universities such as MIT, Brown University, University of Pennsylvania, and Washington University of St. Louis.
CIC’s collaborative work environments support thousands of individuals in the for-profit and nonprofit sectors who are focused on innovating solutions to local and global problems. Guided by the belief that stronger innovation ecosystems help to propel economic development and social impact, CIC has cofounded several mission-aligned organizations including the Venture Café Global Institute and CIC Health, which has provided COVID-19 testing and vaccination services to millions of individuals, schools, and organizations. Learn more at cic.com. Since its founding, CIC has brought Venture Café to each new city it has expanded to, and has also supported it to go to cities where CIC does not yet have a presence.
YOUR DAY-TO-DAY WORK
Reporting to the President of Venture Café Global Institute and work supervised by both the President and the Program Director, the Operations Lead manages and increases the effectiveness and efficiency of support services for the Venture Café Global Institute in the areas of Talent, Shared Systems and Services, and Finance.
Responsibilities include, but are not limited to:
- Improve operational management systems, processes and best practices.
- Coordinate staffing requirements for hiring, onboarding and training.
- Coordinate staff meetings and team activities.
- Coordinate performance review processes across the network.
- Facilitate employee expense claims, travel bookings and travel schedules.
- Produce Monthly Management and Operations reports for the President and Chair.
- Manage budgets and forecasts in consultation with the Finance department.
ABOUT YOU
A ‘camp counselor’ type, you keep the wheels spinning and the train on the tracks! You thrive working in a team environment and supporting others. You’ve developed an understanding of business, operations management, or related practices either through coursework in a degree program or in practical work experience over a handful of years, at least. You’re always finding ways to do things quicker, better and with more impact. You’ll have a long-term commitment and passion for mission driven work, which will give you the drive to help steer our growing global network.
More specifically, you thrive when:
- Coordinating people and complex projects.
- Composing clear and concise communications and reports.
- Envisioning, developing, and implementing new systems and processes.
- Creating and managing budgets.
- Bringing people together to collaborate towards a common goal.
YOU HAVE
- Problem-solving abilities that adapt to a variety of situations.
- Minimum of five years of proven work experience as Operations Manager or similar role.
- Excellent project and task management skills.
- Outstanding written and oral communication skills.
- Knowledge of Google Apps, Salesforce and WordPress.
- Familiarity with business, operations, and financial principles.
OUR OFFER
- Compensation is commensurate with experience.
- 100% company-paid premium healthcare and dental benefits.
- 100% company-paid long- and short-term disability, and life insurance.
- 401k (must be 21+).
- Three weeks of vacation (more with seniority) plus thirteen holidays from the start.
ATTRACTIONS OF THE JOB
In addition to helping to make the world a better place, we work to ensure each talented team member feels nurtured by many benefits.
Here are just a few:
- Annual reviews with raises significantly above the national average every year for those on track with strong performance.
- Learning and development opportunities within the epicenter of the innovation community within a growing global network.
- Discounted services and memberships on tools to make your life happier/healthier, such as gym memberships, tech and design support, hotel stays, and other fantastic options.
- Travel to Venture Café locations across the globe.
- You’ll join a team of driven and bright collaborators who are eager to lend their own unique skills to building our inspiring community.
We are committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
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