KSA Integration LLC , a Service Disabled Veteran Owned Small Business (SDVOSB), is seeking an Operations Manager to support the United States Marine Corps (USMC) Wounded Warrior Regiment (WWR) Recovery Care Coordinator (RCC) Program at Quantico, VA. Qualified candidates must be a U.S. Citizen have or be able to pass a Tier-3 background investigation (formerly known as a National Agency Checks with Law and Credit (NACLC)) in order to demonstrate “Secret Eligibility” , to include Federal Bureau of Investigation (FBI) fingerprint check.

The Operations Manager is responsible for interfacing with the Program Manager, COR, and Wounded Warrior Regiment representatives to ensure the support, recovery, and non-medical care of combat and non-combat wounded, ill, and injured (WII) Marines, Sailors attached to Marine units, and their family members to maximize their recovery as they return to duty or transition to civilian life.

Position start date will be on or about 27 March 2023

The Operations Manager will:

• Collect RCC performance data.
• Ensure RCCs collaborate with the RT.
• Plan and monitor work schedules of contractor personnel.
• Coordinate and attend periodic staff meetings with WWR staff.
• Liaison between RCC program management and battalion lead RCCs to ensure all work complies with PWS specifications and references.
• Assist in the coordination of all personnel necessary to assure quality of service to the RSM and family.
• Provide technical and programmatic evaluations and recommendations on the quality and scope of the RCC program.
• Coordinate data collection pertaining to the RSM to answer Government requests for information.
• Ensure RCCs document all pertinent information regarding RSMs care into DoD-CMS, MCWIITS, or other systems as required by policy; pertinent information is anything that will affect the RSM’s CRP.

• Bachelor’s Degree in Business/Public Administration or related field that focuses on policy, planning, and program operations management
• Two years of experience as Operations Manager
• Military experience, preferred
• Experience in outreach and support operations related to WII and veterans, preferred