Love What You Do, Feel Valued, Grow & Thrive...

Belmont Village Senior Living communities are known across the nation for our signature high standard of care, programs and warm hospitality. Our communities enjoy long tenured teams, award winning memory enrichment programming, & a supportive employee culture. Our Operations Specialists provide healthcare management expertise while maintaining the standard for quality operations and care, exceptional customer service and employee engagement.

Position Overview

As an Operations Specialist, you will assist the Regional VP of Operations by providing hands-on support to our Independent, Assisted & Memory Care communities in various areas including: interim leadership roles, revenue generation, regulatory compliance, quality audits, and special projects as assigned.

ESSENTIAL FUNCTIONS

• Travel to any Belmont Village community in the U.S. to serve as Interim Executive Director for communities with leadership vacancies
• On the ground assignments to help turn around troubled communities focusing on occupancy, staffing challenges, expense management, licensure and compliance or satisfaction issues, etc
• On the ground assignment for new community openings during pre-opening and through the initial stages of lease-up as necessary
• Assist with driving revenue for the region with move-ins, resident retention, and support revenue
• Assist with monitoring expense for the region in the areas of staffing, overtime, bad debt, employee turnover, etc
• Assist with monitoring program integrity such as care services, memory care programs, critical outcomes and other programming
• Assist with training of new ED's and other leadership positions as needed
• Represent Belmont Village at industry conferences, events and participate in state level associations as assigned
• Assist with recruiting efforts
• Participate in operations initiatives as assigned
• Assist in the oversight of capital projects such as unit renovation projects, major remodels and other ROI projects
• Conduct Quality Assurance Audits
• Partner with the Regional VP of Operations to ensure compliance and fair treatment to all employees throughout the region

REQUIREMENTS

• Bachelors degree required. MBA or Master's degree preferred in industry related are of study.
• Minimum of 5 years of Assisted Living Executive Director experience with increasing responsibility including budgetary responsibilities
• Knowledge of and ability to conform to applicable laws, rules and regulations
• Proven ability to foster a cooperative work environment, deal with conflict resolution, and/or mediate
• Strong interpersonal and communication skills with the ability to work effectively with a wide range of constituencies in a diverse community
• Ability to work flexible schedules in a 24-hour operation
• Travel up to 75% of time with ability to support long term on-site assignments